Ex. 1.
1 Every time i buy some pieces of clothing, i tend to ask the seller or their assistant whether it suits me or not.
2 When I eat something especially delicious, i tend to thank the chief for taste and the waiters for a proper service.
3 If i travel by plane, i would always compare the quality of the services provided according to the class chosen.
4 I really like when there is no additional charge for the services like door to door delivery.
5 I really don't like when the product is delivered late.
6 Reasons for bad service are incompetent staff and their lack of responsibility.
7 When the service is very good i feel that i didn't throw my money away.
Ex.2
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Because of the service
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Help with bags, give something free of charge, such as herbs or apples
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They make him feel special
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Does not give tips and never returns
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Internet provider
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Surprised by bad service of companies despite the existing competition.
Ex. 3
A-3, B-2, C-4.
Ex.5
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False
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True
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False
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True
Ex.6
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Too little. 3. Feelings
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When and how they want. 4. Dislike
Done by Suyunov K. LG-31
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