Ex. 1.
1 Every time i buy some pieces of clothing, i tend to ask the seller or their assistant whether it suits me or not.
2 When I eat something especially delicious, i tend to thank the chief for taste and the waiters for a proper service.
3 If i travel by plane, i would always compare the quality of the services provided according to the class chosen.
4 I really like when there is no additional charge for the services like door to door delivery.
5 I really don't like when the product is delivered late.
6 Reasons for bad service are incompetent staff and their lack of responsibility.
7 When the service is very good i feel that i didn't throw my money away.
Ex.2
Because of the service
Help with bags, give something free of charge, such as herbs or apples
They make him feel special
Does not give tips and never returns
Internet provider
Surprised by bad service of companies despite the existing competition.
Ex. 3
A-3, B-2, C-4.
Ex.5
False
True
False
True
Ex.6
Too little. 3. Feelings
When and how they want. 4. Dislike
Done by Suyunov K. LG-31
Do'stlaringiz bilan baham: |