1. How do you organize a Customer Relationship as a Marketing Manager?


Is it important to work closely with other members of the hotel management team as a Marketing Manager?


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2. Is it important to work closely with other members of the hotel management team as a Marketing Manager?

There are many criteria that determine the quality qualities of a leader. However, the following positive qualities have a special place among them:

Courage - in such a leader there is courage, bravery, courage. They are not afraid of failure. Fear calls them to courage and leads them to victory. Each new movement leads to progress and life experiences.

Patience is the kind of leader who understands well that success cannot be achieved all at once. It is only to endure with patience, perseverance and courage to overcome difficulties can be achieved. Abdullah Avloni said about patience:

Patience is such a powerful thing that

anger to courage,

size humility (humility)

evil to good

enough to turn .

One judge was asked, “What is the best way to keep people away from you? ”. He said, "Patience and gentleness." He also asked , " How can difficult things be solved?" they ask. He replied, "With patience and kindness !"

Good intentions - such a leader will be kind and courteous, always have good intentions towards people. He tries to overcome his dissatisfaction not through fierce competition but through benevolence. The motto in his life is not jealousy:

The motto is "Be thankful when you see one, think when you see another."

At this point, it is appropriate to emphasize the following words of wisdom. There is no cure for three diseases:

to poverty from laziness ;

enmity born of envy ;

xo'jayinlikdan origin of the disease.

Healthy skepticism - while such a leader often adheres to the motto “be skeptical of everything,” but unhealthy skepticism is a traitor, a good thing they can achieve by intimidating people into trying knows how to be deprived of things in most cases. At the same time, they are well aware that believing in their own power, looking at it with healthy skepticism, encourages hard-working responsible decision-making, adding strength to one’s strength in the process of carrying them out.

Humility - such a leader is well aware that humility is almost always directly proportional to talent , and that a lack of humility is a sign of ignorance. They are:


  • "Humility is the crown of courage";

  • "Kamalga kamol, manmanga - zavol";

  • "Humility rises to the sky, pride enters the earth";

  • "Humility is not stretched, wealth is not given";

  • "Humility is great, pride is bad"

  • such as folk sayings.

  • They are a humble leader;

  • that he does not put himself above others;

  • not to be proud of his achievements in science or labor;

  • respect for all, large and small;

  • that people lighten their weight;

  • to be polite;

  • to behave normally at all times;

  • he is well aware that he will not fly to glory .

Sincere courtesy - such a leader will be honest, open-minded, speak sincerely. He faithfully serves his subordinates. They say that sincerity is a heavy and very delicate matter, that it requires intellect and deep spiritual etiquette, and that whoever is accustomed to having an insincere relationship with others will ultimately be sincere to himself. they are well aware of lolmay.

The wise say that there are ten signs of politeness. They are: honesty, intellect, knowledge, hilm (gentleness), nobility, virtue, kindness, patience, and gentleness.

Compassion - such a leader will be merciful to all. They forgive others in many ways, but they do not forgive themselves in anything. They are well aware that compassion is one of the highest virtues of human beings, that a compassionate person should always extend a helping hand to people, and that he should keep in touch with the weak and helpless .

Kindness is the fact that the basis of such a leader's beauty is his good character, that goodness leads a person to greatness, that all people, young and old, are happy with a good character, and that such a person is always happy in addition to making others happy. , he is well aware that love and kindness return to him from others.

According to the wise, there are ten signs of kindness:

1. Always be with people in good deeds;

2. Not to indulge in lust;

3. Not to blame others;

4. If someone is guilty of something, spread it for good;

5. Forgiveness if the offender apologizes;

“Forgiveness is courage, not being able to forgive

is considered immoral ”(from the teachings of Amir Temur.)

6. Meeting the needs of the needy;

7. Caring for others without thinking of oneself;

8. Confession of guilt;

9. Being open-faced;

10. Be polite.

Satisfaction - such a leader is well aware of the calamities that come from dissatisfaction, that is, the scourge of lust, envy, selfishness, greed, covetousness. They are well aware that the plague of lust makes a person miserable, that he finds honor and restraint , and that contentment is the basis of honor, an immortal treasure, an immortal tree, an immortal property.

Reputation is a necessary trust and shield for a leader, recognized by all and gained through hard work . At the same time, every leader must have a reputation in the eyes of his superiors, in the eyes of his subordinates, and in the eyes of other leaders with equal rights.

Reputation is enhanced by honest work, initiative and responsible attitude to one's duties, demanding and caring members of the community, deep knowledge of one's work.

It is important to remember that a service position does not automatically bring prestige. The leader should not view the position of service only as a way of enjoying certain blessings. He should keep in mind that as long as he has been elected or appointed to a leadership position, he will now have only one advantage, which is:

It is necessary for our team to work hard for the benefit of the people in general, to live as if it were our country.

If a leader does not follow these requirements, he or she may allow the following negative events in his or her leadership style, and ultimately lead to a loss of his or her reputation and public image .


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