1. self-introduction

Source: www.karangandhi.org

The most common expressions of gratitude are:

1. Thanks. / Thanks a lot.

2. Thank you very much.

3. I am happy to express my thanks to you.

4. That is indeed nice / kind of you.

5. I’m really grateful / obliged to you for your help.

6. I really can’t find words to express my thanks.

7. I / We would like to express my / our gratitude for your kind help.

The first three are more informal and the rest are often used in formal speeches or writing.

RESPONSE TO SUCH EXPRESSIONS OF GRATITUDE:

1. Welcome.

2. You’re welcome.

3. That’s okay. / all right.

4. Please don’t mention it.

5. No mention please.

6. My pleasure.

7. It was a pleasure.

8. Glad I was able to help.

Model 1:

Sita : Could anybody lend me a pen?

Reshma : Take this. I’ve an extra one.

Sita : Thanks, Reshma.

Reshma : That’s okay.

Model 2:

Ram : Time please.

Tom : Half past one.

Ram : Thank you.

Tom : You’re welcome.

2.7.APOLOGISING

It is good manners and courtesy to ask for apology during some occasions, for example, when you are late to your work, unable to keep your word, forget some important thing, etc.