1 What is the importance of interpersonal skills?
Download 12.93 Kb.
|
1 What is the importance of interpersonal skills
1 What is the importance of interpersonal skills? 2 What do managers do in terms of functions, roles, and skills? 3 What is organizational behavior (OB)? 4 Why is it important to complement intuition with systematic study? 5 What are the major behavioral science disciplines that contribute to OB? 1 What are the two major forms of workforce diversity? 2 What are stereotypes and how do they function in organizational settings? 3 What are the key biographical characteristics and how are they relevant to OB? 1 What are the main components of attitudes? Are these components related or unrelated? 2 Does behavior always follow from attitudes? Why or why not? Discuss the factors that affect whether behavior follows from attitudes. 3 What are the major job attitudes? In what ways are these attitudes alike? What is unique about each? 4 How do we measure job satisfaction? 5 What causes job satisfaction? For most people, is pay or the work itself more important? 6 What outcomes does job satisfaction influence? What implications does this have for management? 1 What is the difference between emotions and moods? What are the basic emotions and moods? 2 Are emotions rational? What functions do they serve? 3 What are the sources of emotions and moods? 4 What impact does emotional labor have on employees? 5 What is affective events theory? What are its applications? 6 What is the evidence for and against the existence of emotional intelligence? 7 What are some strategies for emotion regulation and their likely effects? Download 12.93 Kb. Do'stlaringiz bilan baham: |
Ma'lumotlar bazasi mualliflik huquqi bilan himoyalangan ©fayllar.org 2024
ma'muriyatiga murojaat qiling
ma'muriyatiga murojaat qiling