A
1.have
2 .put
3.send
4.bother
5.this
6.(have)’s
B
2.There’s a problem with the shower
3.I’ll put somebody up right now
4.I’m sorry to bother you
5.I have a problem with the wifi
6.I’ll put you through to IT
2
1.c
2.a
3.d
4.b
3 a
2.to be
3.must be
4.guess
5.too
6.by the way
b
2.good view
3.must be guess
4.by the way too.
1 grammar
1.What are you doing
2.I don’t think food’s very good
3.Can I ?
4.She is always
5.do your parents do ?
6.work in IT
2 vocabulary
1.curly,2.height,3.unkind,4.kind,5.tights
4
1.b
2.b
3.c
4.b
5.b
6.c
7.c
8.b
9.a
10.b
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