A playbook for Generating Business Ideas
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- All or in Part
Service Automation
Some companies have been highly successful simply by automating a process that was previously done manually by humans. Here are a few of many companies and products providing such solutions: ● Quickbooks for accounting ● Assembly line for factory workers ● Cars for horseback riding ● AxialMarket and Angellist for investment brokerage ● Codecademy for teaching ● Vacuum cleaners for manually cleaning ● Lighters, matches, and stoves for fire ● Light bulbs for candles and matches ● Faucets for wells (water is an essential need) ● Motorized fans for hand fans ● Wealthfront and Betterment for personal financial management ● Rocket Lawyer for law ● Wordpress for software development Key Takeaways As you can see from all the above examples, some of the most successful companies in history started by meeting known needs. They didn’t have wildly new ideas. They just had highly innovative solutions to pre-existing problems. To mitigate the risk of building a solution that nobody wants, start by solving a problem that you know someone has. As society and technology evolves, I suspect basic needs will be sufficiently solved, but people will have more ambitious needs. For example, it’s fairly easy to find food right now, so people can spend more time worrying about luxuries such as making more money, entertainment, dating, etc. Chapter 7: Do What’s Working “At a time when so many Internet entrepreneurs are running around Silicon Valley trying to do something no one else has ever done, [Evan] Williams believes that the real trick is to find something that’s tried and true” – Wired quoting Twitter Co-founder, Evan Williams Anything you do to determine what customers want is a form of customer development. Most people think of customer development as in-person interviews or product experiments. I think of it as anything you do in order to gain insights about what people want. Analyzing what they are buying is a way to learn about what they want. If people are spending their time or money on a given product or service, it is an indication that the product or service provides something that they want. “Do what’s working” means supplying, or testing, something you know people want. It could mean (1) providing the validated solution to the same problem (replicating), (2) supplying a validated solution for one problem to a different problem, or (3) providing a variation of a validated solution to the same problem (differentiating). By supplying something that has at least some validated demand, you increase your chances of meeting a market demand. By starting with something with validated market demand, you decrease your customer discovery time and can get to customer validation faster. The following chapter describes each of the three variants of “doing what’s working” mentioned in the previous paragraph. All or in Part To generate a new business idea that meets customer demand, you can “do” all or part of “what’s working.” “All” would mean directly competing with an existing company. “Part” would mean differentiating the product, target market, or business model. Following is a deeper analysis of each these strategies with examples of successful companies cited to provide illustration. |
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