Classroom Companion: Business

H
HBO 2, 35, 87, 88, 245, 254
Hypertext Markup Language (HTML) 20, 88
Hypertext Transfer Protocol (HTTP) 20, 24, 
88, 94
I
Imitators 132, 133, 262, 264, 265, 267–269, 
276–278
Inflexion point 266, 278
Index

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351
C–N
Information and communication technology 
(ICT) 2, 3, 5, 7–10, 18, 20, 22, 24, 25, 42, 
47–49, 51, 62, 76, 198, 211, 244–246, 251, 
252, 284
– infrastructure 8–10, 22, 42, 48, 63, 244–246, 
251, 252
Information economy 13
Infrastructure provider 245, 251
In-house production 94, 102, 251
Innovation 2, 7, 18, 50, 107, 262, 264, 301 
, 302, 325
– disruptive 7
Innovators 132–134, 262, 265, 267, 268, 
276–278
Instagram 10, 144
Integration, vertical 6, 212, 213
Intel 19, 22, 115
Internet 2–6, 9–11, 13, 18, 20, 22–25, 35, 43, 47, 
48, 51–54, 57, 68, 74–77, 81, 82, 84, 86–88, 
94, 97, 101, 110, 113–116, 120, 233, 235, 
239–241, 244–247, 251–254, 260, 261, 282, 
283, 287, 292, 294, 295, 324, 331
– banking 76
– economy 13
– of Things 3, 4, 10, 23
– protocol 6, 21, 22, 24, 52, 53, 93, 182, 246, 
251–253
– routers 239, 240, 246, 251
Internet Engineering Task Force (IETF) 94
Internet Service Provider 48, 52–54, 118, 120, 
198, 245–247, 251–254
IOTA 26
iPhone 24, 74, 78, 87, 88, 118, 120
iPod 284
K
Key activities 286–288, 291
Key partners 282, 286–288, 292
Key resources 286, 287, 292
Kickstarter 99
Klarna 249
Kodak 7
L
Latency time 134, 266, 267, 277
Layered Internet model 51, 116, 254
Layering 22
Lilienfeld, Julius Edgar 19
Linear growth 267
LinkedIn 211, 254, 268
Linux 94, 101
Litecoin 5, 26
Lock-in 68, 113, 179, 181–183, 187, 188, 199, 283
Long tail 5, 232–237, 239, 240
M
Machine learning 25
Marginal cost 74, 78, 79, 83, 86, 87, 105, 106, 
110, 111, 232, 290
Market adoption 57
Market capitalization 6, 83, 110, 136, 249
Massive multiplayer online game 141, 271, 291, 
292
Massive open online course 301, 302
MasterCard 88, 112, 151, 152, 249
Merger 142, 145, 209
Mergers & acquisitions (M&A) 209, 211, 212, 
214
Messenger 118, 254
Metcalfe, Robert 139
Microsoft 22, 53, 74, 85, 88, 98, 115, 181, 183, 
211, 254, 289
– Internet Explorer 21, 87, 88, 254
– OneNote 85
– Outlook 85
– PowerPoint 85, 183
– Word 74, 254
Microsoft Disk Operating System 
(MS-DOS) 22
Minecraft 78
Monopoly 18, 62, 88, 131, 186, 199, 214
Mosaic 20
Multimedia Messaging Service 251
Multi-sided platform 5, 84, 104, 110, 150–152, 
154, 159–162, 232, 250, 290, 299, 302
Myspace 112, 127, 173, 199
N
Nakamoto, Satoshi 5
Negative feedback 130, 166
Net neutrality 53, 54, 324, 329
Netflix 2, 24, 35, 68, 81–83, 98, 138, 145, 146, 
245, 247, 249, 253, 254, 261, 301, 302, 325
Netscape 21, 88
Network effects 6, 12, 13, 57, 68, 84, 110, 112, 
113, 124, 125, 129–132, 134–136, 140, 144, 
154, 158, 162, 169, 172, 187, 199, 200, 214, 
267, 274, 288–290, 292, 294, 298, 300, 304
– cross-side 135, 136, 152, 158, 161
– direct 134, 135, 296, 300
– indirect 135, 154, 162, 294, 300
– negative 130, 138, 300
– positive 130, 208, 293, 294, 300
– same-side 144, 292, 296
Index

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352
Network laws 136, 139, 142
New York Times 87, 151, 245
Nobel Prize 19
Nordic Mobile Telephone 23, 64
NSFNET 22
O
Odlyzko, Andrew 140
Online banking 76, 245
Open source software 93
Optical fibers 22, 246, 251
Organic growth 208
Osterwalder, Alexander 285
Over-the-top services 53, 54, 252, 253, 257, 258, 329
P
Packet switching 21, 22
Panasonic 169
Path dependence 173, 187
PayPal 249, 254
Personal computer (PC) 9, 22, 88
Popcorn Time 138, 301, 302
Porter, Michael 105
Positive feedback 129, 130, 169, 173, 174, 208, 
289
Postmates 161
Prosumer 255