Classroom Companion: Business

Q
QWERTY 187, 188
R
Recommendation systems 135
Reddit 254
Riemann zeta function 237
Ripple 5, 26, 249
S
Safari 254
Samsung Galaxy 118
Sarnoff, David 138
Satellite networks 10, 34, 35, 251
Saturation 130, 134, 260
S-curve 266
The Secret World 284
Service level agreement 246, 247
Sharing economy 3, 5, 13, 24, 58, 135, 250, 251, 290
Shockley, William 19
Short Message Service 4, 77, 118, 245, 251, 253, 263
Simple Mail Transfer Protocol 22, 88
Six degrees of separation 125, 141
Skype 24, 53–54, 115, 118, 131, 211, 253, 254, 
289
Smartphones 2–5, 9, 11, 18, 19, 22, 24, 47, 57, 
76, 78, 114, 115, 136, 144, 187, 251, 253, 283
Snapchat 10, 24, 144, 145
Social media 5, 18, 24, 88, 109, 110, 113, 127, 
132, 134–136, 139, 140, 144, 145, 199, 245, 
260, 261, 278, 284
Social network service 110, 132–134, 295
SONY 169
Spotify 2, 24, 49, 74, 75, 81, 234, 245, 247, 254, 
261, 284, 289, 290, 293–294, 301
Stakeholder Relationship Model 136, 288–289, 
291–296, 298–301
Standards 25, 85, 88, 93, 98, 118, 169, 182, 199
Star Wars The Old Republic 78
Starcraft 2 254
Stream Control Transmission Protocol 52
Subscription 53, 81, 85, 87, 88, 138, 160, 180, 
291, 293
Substitute 114
Switching costs 179–181, 187
T
Telecommunications 19, 34, 181
– industry 62
– service 35, 63, 65, 160
Telenor 118
Telia 118
3G 23–25, 77, 93, 182
Tidal 245, 254
Toshiba T1100 22
Tragedy of the commons 82
Transaction cost 77, 85, 87, 88, 257
Transistor 18, 19, 22
Transmission Control Protocol (TCP) 21, 22, 
24, 52, 93, 94, 141
Tulip mania 27
Twitter 24, 83, 88, 110, 120, 131, 132, 134, 139, 
145, 146, 198, 245, 254, 261, 289
U
Uber 13, 24, 25, 57, 58, 131, 151, 152, 160, 235, 
250, 251, 254, 255, 284, 290, 299
Uniform Resource Locator (URL) 20, 88
Index

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353