Collaborative document


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Collaborative document



Standard national protocol.



Study in New South Wales 2010.

  • Study in New South Wales 2010.

  • 373 Staff Piloted and trained. Now adopted as practise.

  • Post introduction showed marked improvement in

  • Structure of handover.

  • Amount of information handed over.

  • Comprehension of ED Staff.

  • Eye Contact.

  • Handover Duration.

  • Duration Variation.



Developed to support the recommendations from HIQA Tallaght Report 2012.

  • Developed to support the recommendations from HIQA Tallaght Report 2012.

  • all hospitals in Ireland should monitor the implementation of the national ambulance patient handover time in line with the national emergency medicine programme which requires 95%of patients being handed over from an ambulance crew to the emergency dept. staff in less than 20 minutes and where this is not met, corrective action should be taken”



Support’s the implementation

  • Support’s the implementation

  • Single programme for all health care providers

  • Scenario based – interactive, reflective, links to further reading

  • Self-directed

  • Takes 40-45 minutes

  • Delivered via education portals









Promotes efficient and timely patient handover.

  • Promotes efficient and timely patient handover.

  • Enables transfer of Key patient information.

  • Improves Safety and Quality of patient care.

  • Optimises ED compliance with HIQA/EMP national KPI for Ambulance handover time.

  • Process makes available data for ED’s to monitor their KPI compliance.



E-learning programme for all ED staff (45 mins duration).

  • E-learning programme for all ED staff (45 mins duration).

  • Certificate of training for all ED members.

  • 1 CME point from Nursing and Midwifery Board of Ireland.

  • One CPD point for Medical Staff.

  • Evaluation report at completion of pilot.



Initial pilot in one region.

  • Initial pilot in one region.

  • South East Emergency Care Network

  • St Luke’s Hospital Kilkenny(August 2014)

  • Wexford General Hospital (Sept 2014)

  • Training on-going Nationally with Go-live dates

  • Set for several sites.



  • Thank You.



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