Communication, Commitment & Trust: Exploring the Triad College of Business Administration, University of Sharjah

Correlations between Communication, Trust and Commitment
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www.ccsenet.org/ijbm
Vol. 6, No. 6; June 2011
86
International Journal of Business and Management
1
Item
.685 1.000
4
6
.620
1
.786 1.000
with us
Item
.564
.612 1.000
Item
.539 1.000
.620
1.000
Item
Item
.812 1.000
Item
.702
Item
Table 2. Inter-item correlations for scale of 'Communication'
.580
Item
.473
Item 1. Area managers and supervisors communicate well
Table 3. Inter-item correlations for scale of 'Commitment'
3
.390
.310 1.000
4
Item
.746
1
2
5
.604
.414
.686
.598 1.000
.412
Item
Item
5
.770 1.000
.588
Item
3
.660 1.000
.463
1.000
Item
.403
Item
.510
.502
.560 1.000
.416
Item 2. Rating of Communication between you and your Supervisor
Item 3. Rating of Communication with Area Managers Item 4.
Rating of Communication with Area Supervisors Item 5. Rating of
Communication between my Area and the other Areas/Departments
Item 6. Rating of Communication with Senior Management
2
4
.378
1.000
Item
Item
2
.848 1.000
.681
3
.384
.638 1.000
Table 4. Inter-item correlations for scale of 'Trust'
.411
6
Item 1. I am proud to tell others that I am part of this organization Item 2. I
really care about the fate of this organization Item 3. This organization really
inspires the very best in me in the way of job performance Item 4. I I am extremely glad
that I chose this organization to work for
Item 1. I believe that most people in this workplace have good
intentions Item 2. I have faith/trust in the promises or statements
of Colleagues (co-workers) here Item 3. I have faith/trust in the
promises or statements of Line Supervisors here Item 4. I have faith/
trust in the promises or statements of Area Supervisors here Item 5.
I have faith/trust in the promises or statements of Area managers
here Item 6. I have faith/trust in the promises or statements of Senior
managers here
.447
.288 1.000
ISSN 1833-3850 E-ISSN 1833-8119
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strongest
Communication
Organizational
Effective
Trust
Commitment
International Journal of Business and Management
Vol. 6, No. 6; June 2011
www.ccsenet.org/ijbm
Published by Canadian Center of Science and Education
87
Figure 1. Initial Hypothetical Exploratory Model
Figure 2. Findings
Figure 3. An Alternative-Consideration for future research
Effective
Trust
And/ or moderates the impact
of communication on commitment
Commitment
Communication
Trust precedes commitment
Organizational
Commitment
Communication
Organizational
Effective
Trust
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