Cover pages. Pdf

postage-paid envelope.
This questionnaire is confidential but it is not anonymous. The label on the last page of the
questionnaire is only there to control the postage and paper costs of the survey so that I can avoid
having to send you reminders once you have responded. I would ask that you make any necessary
changes to the label but do not remove it. Please be assured that your answers will be held in the
strictest confidence. The information you provide on this questionnaire will be used only in a
summary form which does not identify individuals. This study has been approved by the Carleton
University Ethics Committee and has the support of the Network: Interaction for Conflict Resolution.
The study has also received funding support from the Department of Justice Canada.
Thank you in advance for taking the time to participate; I hope you find the questionnaire stimulating and
interesting to answer.
Yours sincerely,
Cheryl Picard
Mediation Centre at Carleton University
1125 Colonel By Drive, DT 2211
Ottawa, Ontario K1S 5B6
Phone: [phone] Fax: [phone]
Email: [e-mail]

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The Many Ways of Mediation: A Survey of Mediation in Canada
2
Some Notes and Instructions on Completing the Questionnaire
Please take the time to read these instructions before you begin.
1.
Specific directions are given for completing many of the questions in the questionnaire. Where
no directions are given, please circle the number or letter of the most appropriate response,
such as in the example below:
Example:
What language do you most often use when you mediate?
1. English
2. French 3. English and French 4. Other Ô specify: __________
2. 
The questionnaire is organized into five sections with points of clarification at the beginning of
each section. Please read these carefully before answering the questions. As it was difficult to
gauge how much space you might need to answer each question, feel free to use extra paper
(remember to number the question you are answering) and insert them in your completed
booklet. I have also left some space for your answers on pages 4 and 12.
3.
Given that many of you mediate in more than one dispute area, I am asking that
you answer
the questions based on the dispute area in which you mediate most (for example, divorce, civil
court, community). Please use the same dispute area throughout the questionnaire.
4.
Because there has been so little Canadian research on mediation, I have had to construct
many of the questions in an open-ended format. These may take an hour or more to complete
but your participation will be worthwhile for at least two reasons. First, it will help to uncover the
deeper meaning of mediation in Canada and advance mediation practice and policy
development. Second, it presents you with the opportunity to engage in some self-reflection (a
luxury seldom afforded), one that I hope will enhance your mediation practice and training
courses. It is important that you keep in mind that I am looking for your views, not consensus.
5.
And finally, if I am to conclude anything with confidence from this study, it will be very important
that you complete and return the questionnaire at your earliest convenience and please no