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11




TEXT 5 

 

A business Letter 

 

No matter how efficient a business firm tries to be mistakes will hap-

pen. First of all it concerns spelling. There might be a misunderstanding 

about the goods to be supplied; sometimes the consignment is dispatched 

too later or delays are caused in transit; defect is discovered when the 

equipment is put into operation and so on. Therefore grammar and lexical 

mistakes are of high importance as well. 

 

Task 1. Look at the 2 business letters with the complaint expressed. 

There are three grammar mistakes and two spelling mistakes in each 

paragraph. Circle the mistakes and correct them. 

 


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