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Types Of Teams There are four basic types of teams in the workplace: (1) problem- solving teams, (2) self-managing teams, (3) cross-functional teams, and (4) management teams. Problem-solving teams. Problem-solving teams are groups of 5-10 people from the same department, who meet together for a few hours each week, share ideas or make suggestions on how to improve a process. However, they
38 seldom have the power to carry out their suggestions. Problem-solving teams are usually temporary. They are often given a problem to solve. Once they recommend a solution to the problem, they may break up. One of the more popular kinds of problem-solving teams is quality circles (QCs), which began in the 1980s and have become very popular in organizations throughout the world. A quality circle a small group (8-10 people) that meets regularly (for example, one or two hours, once a week). Its purpose is to discuss problems with the quality of a product, examine causes of the problem, and recommend solutions. To be successful, a QC needs training for its members and the leader. Self-Managing Teams. Self-managing teams are small (10-15 people) long-term (or permanent) groups that have the freedom to manage them-selves on a daily basis. This may involve various decisions, such as: scheduling work, assigning tasks, training in job skills, evaluating performance, selecting and firing team members, and controlling the quality of work. These things are made easier by multiskilling (developing members' abilities to do more than one job). Self-managing teams are probably not right for all companies, situations, and people. For one thing, they must fit in with the culture of the organization They also require a change in the way managers' roles and attitudes. Cross-Functional Teams. Cross-functional teams include employees at about the same level but from different work areas. They are form a team in order to accomplish a task. Such teams are often used for complex projects. In fact since the late 1980s, all the major car manufacturers have used cross-functional teams for designing new cars.
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