56. The author wrote this passage to ... .
A) warn people about dangers of climate change
B) help raccoons to build their own houses
C) give some information about raccoons
D) protect nature by killing all raccoons.
Read the text and answer the questions according to it.
Dear Manager,
You know that I work for your company as a guide. It’s my job to make everything go well for the tourists. But something unpleasant happened last weekend. Last Saturday I met a group of tourists at the airport. I normally take our tourists to “ The Sheraton Hotel”, but this time it was hosting an international conference. So I took them to another hotel “ The Navruz Hotel”. I hadn’t used the service of “ The Navruz Hotel” before and didn’t quite know what kind of service they had. When we arrived at the reception, they said the hotel was full and didn’t have any free room. Although I had booked rooms beforehand, the manager said that somebody phoned a day before and said that we wouldn’t need the rooms. The manager insisted it was I who made that phone call. I was very annoyed but the manager phoned other hotels and found rooms but in four different hotels. I don’t know who made that phone call. I hope you will understand and won’t blame me for what happened that day.
Sincerely, Salima Anvarovna.
57. According to the passage, Salima is writing to the manager because she wants to ...
A) tell the manager how she was enjoying the job.
B) speak about her work experience and hard life.
C) say that what happened is not her fault.
D) say that “ The Navruz Hotel” had a good service.
58. According to the passage, “ The Navruz Hotel” couldn’t receive the guests because ....
A) it was too late and they were hungry
B) the manager didn’t like the guide
C) there weren’t any free rooms
D) it had an international conference
59. According to the passage, who found the rooms for the tourists in the end?
A) The tourists themselves.
B) The manager of “ The Navruz Hotel”.
C) The guide herself.
D) The manager of “ The Sheraton Hotel”.
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