False: Everyone employed in an organization is affected by management principles, processes, policies and practices.

1. There are ten roles common to the work of all managers, and can be played at different times by the same manager. Name these roles.
Figurehead, leader, liaison, monitor, disseminator, spokesperson, entrepreneur, disturbance handler, resource allocator, negotiator. (Hard; Comprehension)
2. How have the functions of top management changed with respect to managerial roles?
In contrast to the traditional view of management where the manager is seen as the “boss” who wields unquestioned power over employees, in the contemporary view, top managers support and serve other managers and employees through a process called empowerment, just as the organization ultimately exists to serve its customers and clients. (Easy; Knowledge)
3. What are the three groups of managerial roles as identified by Professor Mintzberg? Summarize how they differ.
The three groups are interpersonal, informational and decisional. Interpersonal is primarily concerned with interpersonal relationships and interacts with people outside the organization to get information relevant to the organization. The informational group is primarily concerned with the information aspects of managerial work. The decisional group places the manager at the center of organizational decision making, whether choosing how the organization will expend its efforts, negotiates on behalf of the organization or initiates change. (Easy; Comprehension)
4. What are the three interpersonal roles a manager may assume in an organization?
The three interpersonal roles a manager may assume in an organization are figurehead role, leader, and liaison. (Easy; Knowledge)
5. What are the three groups that categorize the ten roles that managers may assume in their organizations?
The three groups that categorize the ten roles that managers may assume in their organizations are interpersonal, information, and decisional. (Easy; Knowledge)
6. What is the difference between line and staff managers?
Line managers lead a function that contributes directly to the products or services the organization creates. Staff managers lead a function that creates indirect inputs. (Easy; Comprehension)