Founded in 1974 by Dr. Richard Izquierdo

Founded in 1974 by Dr. Richard Izquierdo

• Founded in 1974 by Dr. Richard Izquierdo

• Became Federally Qualified Health Center in 1999

• 4 practice sites in the South Bronx and Corona, Queens in New York City

• 5 School Sites 4 Off Sites

• 3 Administrative Sites

• Expansion Plans

• Fully implemented EHR System since 2006

• Largest Employer in our Zip Code: 488

• 2007 National Exemplary Award, US EPA

• 2009 Selected as one of the top performing Health Centers in the US by HRSA

• 2009 Nicholas E. Davies Award by HIMSS

• 2009 NCQA PCMH Level 3 Certification

• 2010 Actual Visits: 230,000

• Projected Users: 43,000

• 2011 Visit Projections: 250,000

• Projected Users: 50,000

Stable business operation

• Stable business operation

• Embraced a Culture of Performance Improvement

• Embraced the Use and Sharing of Data

• Adopted Health Information Technology –SUPPORTS A P4P PROGRAM

• Transformed Health Care Delivery System

Sufficient infrastructure to support innovation

• Sufficient infrastructure to support innovation

• Good financial position

• Motivated to invest resources in making change

• Senior leadership buy in to make improvements

Became biggest proponent for PI work

• Became biggest proponent for PI work

• Embraced Performance Improvement throughout the organization

• Developed infrastructure to support PI

• Critical Mass of Staff involved in PI activities

• Multiple Internal PI teams

• Standard methodology

Each PI team shares data with each other and the organization

• Each PI team shares data with each other and the organization

• Storyboards are everywhere

• Bad data is good

• Dash Boards are used organization wide

Early Adopters

• Early Adopters

• Second EHR system

• Full implementation of second system in 6 months

• Productivity increased as we implemented

• “Never go back” mentality has developed

• Ability to collect data has been facilitated

• Decision Support tools are invaluable

• Provider incentive program

Through re-engineering

• Through re-engineering

• Through performance improvement

• Through data sharing

• Through improved knowledge

• Through HI adoption

• We have transformed our health care delivery system

• Not in an additive way but through true transformation

2009 HIMSS Nicholas E. Davies Award for Adoption of Health Information Technology

• 2009 HIMSS Nicholas E. Davies Award for Adoption of Health Information Technology

• 2009 Recognition as a Level 3 Patient Centered Medical Home

• Ready for Meaningful Use Incentives

• Ready for Research Initiatives

• Ready for Accountable Care Organizations

Paloma Hernandez

• Paloma Hernandez

• Urban Health Plan

• 1065 Southern Boulevard

• Bronx, New York 10459

• [phone]

• [e-mail]