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Document Outline - Contents
- List of figures
- List of tables
- Foreword
- Acknowledgements
- Introduction
- Part One Introduction to risk management
- Learning outcomes for Part one
- Part One further reading
- Part One case studies
- Rank Group: How we manage risk
- ABIL: Risk management overview
- BIS: Approach to risk
- 01 Approaches to defining risk
- Definitions of risk
- Types of risks
- Risk description
- Inherent level of risk
- Risk classification systems
- Risk likelihood and magnitude
- 02 Impact of risk on organizations
- Level of risk
- Impact of hazard risks
- Attachment of risks
- Risk and reward
- Attitudes to risk
- Risk and triggers
- 03 Types of risks
- Timescale of risk impact
- Four types of risk
- Embrace opportunity risks
- Heart disease risk factors
- Manage uncertainty risks
- Mitigate hazard risks
- Minimize compliance risks
- 04 Scope of risk management
- Origins of risk management
- Development of risk management
- Specialist areas of risk management
- Simple representation of risk management
- Enterprise risk management
- Levels of risk management sophistication
- 05 Principles and aims of risk management
- Principles of risk management
- Importance of risk management
- Risk management activities
- Effective and efficient core processes
- Implementing risk management
- Achieving benefits
- Part Two Approaches to risk management
- Learning outcomes for Part Two
- Part Two further reading
- Part two case studies
- United Utilities: Our risk management framework
- Birmingham City Council: Scrutiny, accountability and risk management
- Tsogo Sun: Risk management process
- 06 Risk management standards
- Scope of risk management standards
- Risk management process
- Risk management context
- COSO ERM cube
- Features of RM standards
- Updating of existing standards
- 07 Establishing the context
- Scope of the context
- External context
- Internal context
- Risk management context
- Designing a risk register
- Using a risk register
- 08 Enterprise risk management
- Enterprise-wide approach
- Definitions of ERM
- ERM in practice
- ERM and business continuity
- ERM in energy and finance
- Future development of ERM
- 09 Alternative approaches
- Changing face of risk management
- Managing emerging risks
- Increasing importance of resilience
- Different approaches
- Structure of management standards
- Future of risk management
- Part Three Risk assessment
- Learning outcomes for Part Three
- Part Three further reading
- Part three case studies
- AA: Risk governance
- British Land: Our assessment of risk is a cornerstone
- Guide Dogs NSW/ACT: List of major residual risks
- 10 Risk assessment considerations
- Importance of risk assessment
- Approaches to risk assessment
- Risk assessment techniques
- Nature of the risk matrix
- Risk perception
- Attitude to risk
- 11 Risk classification systems
- Short-, medium- and long-term risks
- Nature of risk classification systems
- Examples of risk classification systems
- FIRM risk scorecard
- PESTLE risk classification system
- Compliance, hazard, control and opportunity
- 12 Risk analysis and evaluation
- Application of a risk matrix
- Control confidence
- 4Ts of hazard risk response
- Risk significance
- Risk capacity
- 13 Loss control
- Risk likelihood
- Risk magnitude
- Hazard risks
- Damage limitation
- Cost containment
- 14 Defining the upside of risk
- Upside of risk
- Opportunity assessment
- Riskiness index
- Upside in strategy
- Upside in projects
- Upside in operations
- Part Four Risk response
- Learning outcomes for Part FOur
- Part Four further reading
- Part four case studies
- Intu Properties: Insurance renewal
- The Walt Disney Company: Disclosures about market risks
- Australian Mines Limited: Risk assessment and management
- 15 Tolerate, treat, transfer and terminate
- The 4Ts of hazard response
- Tolerate risk
- Treat risk
- Transfer risk
- Terminate risk
- Strategic risk response
- 16 Risk control techniques
- Types of controls
- Hazard risk zones
- Preventive controls
- Corrective controls
- Directive controls
- Detective controls
- 17 Insurance and risk transfer
- Importance of insurance
- History of insurance
- Types of insurance cover
- Evaluation of insurance needs
- Purchase of insurance
- Captive insurance companies
- 18 Business continuity
- Business continuity management
- Business continuity standards
- Successful business continuity
- Business impact analysis (BIA)
- Business continuity and ERM
- Civil emergencies
- Part Five Risk strategy
- Learning outcomes for Part five
- Part five Further reading
- Part five case studies
- AMEC Foster Wheeler: Principal risks and uncertainties
- BBC: Internal controls assurance
- Emperor Watch & Jewellery: Risk management
- 19 Core business processes
- Dynamic business models
- Types of business processes
- Strategy and tactics
- Effective and efficient operations
- Ensuring compliance
- Reporting performance
- 20 Reputation and the business model
- Components of the business model
- Risk management and the business model
- Reputation and corporate governance
- CSR and risk management
- Supply chain and ethical trading
- Importance of reputation
- 21 Risk management context
- Architecture, strategy and protocols
- Risk architecture
- Risk management strategy
- Risk management protocols
- Risk management manual
- Risk management documentation
- 22 Risk management responsibilities
- Allocation of responsibilities
- Range of responsibilities
- Statutory responsibilities of management
- Role of the risk manager
- Risk architecture in practice
- Risk committees
- 23 Control of selected hazard risks
- Cost of risk controls
- Learning from controls
- Control of financial risks
- Control of infrastructure risks
- Control of reputational risks
- Control of marketplace risks
- Part Six Risk culture
- Learning outcomes for Part six
- Part Six further reading
- Part six case studies
- Network Rail: Our approach to risk management
- Ekurhuleni Metropolitan Municipality (EMM): Risk management
- Ericsson: Corporate governance report
- 24 Risk-aware culture
- Styles of risk management
- Steps to successful risk management
- Defining risk culture
- Measuring risk culture
- Alignment of activities
- Risk maturity models
- 25 Importance of risk appetite
- Nature of risk appetite
- Risk appetite and the risk matrix
- Risk and uncertainty
- Risk exposure and risk capacity
- Risk appetite statements
- Risk appetite and lifestyle decisions
- 26 Risk training and communication
- Consistent response to risk
- Risk training and risk culture
- Risk information and communication
- Shared risk vocabulary
- Risk information on an intranet
- Risk management information systems (RMIS)
- 27 Risk practitioner competencies
- Competency frameworks
- Range of skills
- Communication skills
- Relationship skills
- Analytical skills
- Management skills
- Part Seven Risk governance
- Learning outcomes for Part seven
- Part Seven further reading
- Part seven case studies
- Severn Trent Water: Our approach to risk
- Tim Hortons: Sustainability and responsibility
- DCMS: Capacity to handle risk
- 28 Corporate governance model
- Corporate governance
- OECD principles of corporate governance
- LSE corporate governance framework
- Corporate governance for a bank
- Corporate governance for a government agency
- Evaluation of board performance
- 29 Stakeholder expectations
- Range of stakeholders
- Stakeholder dialogue
- Stakeholders and core processes
- Stakeholders and strategy
- Stakeholders and tactics
- Stakeholders and operations
- 30 Operational risk management
- Operational risk
- Definition of operational risk
- Basel II and Basel III
- Measurement of operational risk
- Difficulties of measurement
- Developments in operational risk
- 31 Project risk management
- Introduction to project risk management
- Development of project risk management
- Uncertainty in projects
- Project lifecycle
- Opportunity in projects
- Project risk analysis and management
- 32 Supply chain management
- Importance of the supply chain
- Scope of the supply chain
- Strategic partnerships
- Joint ventures
- Outsourcing of operations
- Risk and contracts
- Part Eight Risk assurance
- Learning outcomes for Part eight
- Part eight Further reading
- Part eight case studies
- Unilever: Our risk appetite and approach to risk management
- Colgate Palmolive: Damage to reputation
- Sainsbury’s and Tesco: Principal risks and uncertainties
- 33 The control environment
- Nature of internal control
- Purpose of internal control
- Control environment
- Features of the control environment
- CoCo framework of internal control
- Good safety culture
- 34 Risk assurance techniques
- Audit committees
- Role of risk management
- Risk assurance
- Risk management outputs
- Control risk self-assessment
- Benefits of risk assurance
- 35 Internal audit activities
- Scope of internal audit
- Role of internal audit
- Undertaking an internal audit
- Risk management and internal audit
- Management responsibilities
- Five lines of assurance
- 36 Reporting on risk management
- Risk reporting
- Sarbanes–Oxley Act of 2002
- Risk reports by US companies
- Charities’ risk reporting
- Public-sector risk reporting
- Government report on national security
- Appendix A Abbreviations and acronyms
- Appendix B Glossary of terms
- Appendix C Implementation guide
- Index
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