Fundamentals of Risk Management

Guide Dogs NSW/ACT: List of major residual risks
A (partial) list of major residual risks identified in the Guide Dogs NSW/ACT risk management plan and 
an update on the actions being taken to mitigate these risks follow:
1 
Insufficient guide dogs to meet the demand. The breeding programme produced 140 puppies and 
51 guide dogs graduated. We will continue to increase the number of dogs graduating each year, 
and further reduce the waiting time.
2 
Insufficient instructors to meet growth in demand, as attrition has reduced our instructor 
numbers. Ten orientation and mobility instructor students will be recruited to commence studies 
in 2016.
3 
Ongoing funding of the Centre for Eye Health. Guide Dogs NSW/ACT is investing significant effort 
to attract funding partners and donors and is working with an international fundraiser.
4 
Potential for client injury while utilizing mobility skills taught by instructors. The review of the risk 
involved in delivering different types of client service programmes has been completed and 
programmes with unacceptably high risk have been eliminated from our offering.
5 
Staff motor vehicle accidents. Driver training and increased vehicle choice with benchmark 
safety inclusions will continue.
6 
Staff changes in the fundraising and planned giving departments potentially resulting in reduced 
income streams. Recruitment has yielded excellent staff who are settling into their roles 
extremely well and proving to be very effective in their responsibilities.
Edited extract from Guide Dogs NSW/ACT
Annual Report 2015

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10
Risk assessment