Many of the common barriers to learning can be resolved with improved communication. Design courses so that open communication channels are prioritized from the start and make sure that learners understand how to use them. Design these channels to allow feedback and opinions to be shared and make clear that each opinion is valued and heard.
As a strategy to promote learner engagement, online communication can involve casual group discussions, guided peer learning or informal spaces for asking questions. Both structured conversations (e.g., instructor-led) and unstructured conversations (e.g., learner-initiated) can contribute to a sense of community and open communication.
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