Installation Guide for pc

2-7
Obtaining Your Concurrent License Information
If you did not receive your PLP and License File, you can obtain them during 
the installation procedure by clicking on the Get my PLP button on the 
Personal License Password
dialog box and the Get my License File on the 
License File Path
dialog box. You can also obtain them by contacting the 
MathWorks via:
• The Web at 
www.mathworks.com/mla
. Log in to MATLAB Access using your 
last name and Access number. MATLAB Access membership is free of charge 
and available to all customers. The primary contact on each license is 
automatically enrolled in MATLAB Access. Your Access number is sent via 
e-mail.
• E-mail at 
[e-mail]
.
• Telephone at 508-647-7000; ask for Customer Service. To find the phone 
number of one of our international offices, go to the MathWorks Web site at 
www.mathworks.com
and click Contact Us at the top of the page.
• Fax at 508-647-7001.
When requesting your license information, please have ready, or include in 
your e-mail or fax, these items:
• Your License Number.
- If you have not previously installed MATLAB at your site, you can find 
your License Number on the upper right-hand corner of the packing slip. 
Customers outside North America may obtain this information from their 
local MathWorks representative.
- If you are updating an existing MATLAB installation and MATLAB is 
running, type 
license
or 
ver
at the MATLAB prompt, or look in your 
existing 
license.dat
file.
• Your e-mail address (if you have one).
• The Host ID of the server on which you will run the license manager. 
Finding the Host ID on a Windows System
On Windows systems, you use the Ethernet address or IP address as the Host 
ID. To get this information, run the 
ipconfig
command from 
C:\WINNT\system32
.

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