Introduction to information systems T. Cornford, M. Shaikh is1 060 2013


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3.1.1 Aims of the chapter
The aims of this chapter are to:
• understand the distinct meanings of the concepts of data, information 
and knowledge
• appreciate the relationships and distinctions between data work and 
knowledge work, data workers and knowledge workers
• explore the concept of a system and why it is particularly useful for the 
study of using information in organisations.


IS1060 Introduction to information systems
34
3.1.2 Learning outcomes
By the end of this chapter, and having completed the Essential reading and 
activities, you should be able to:
• explain the relationship between data and information and knowledge 
and give illustrative examples
• explain the concept of a knowledge worker and their needs
• explain the principal features and characteristics of a system, and apply 
these ideas to practical information systems examples
• describe how information systems are a combination of technical and 
social elements and the implications of this perspective.
3.1.3 Essential reading
Avgerou, C. and T. Cornford Developing information systems: concepts
issues and practice. (London: Macmillan, 1998) second edition [ISBN 
9780333732311] Chapter 6.
Curtis, G. and D. Cobham Business information systems: analysis, design 
and practice. (London: Prentice Hall, 2008) sixth edition [ISBN 
9780273713821] Chapter 1.
Laudon, K.C. and J.P. Laudon Management information systems: managing the 
digital firm. (Boston; London: Pearson, 2013) thirteenth edition [ISBN 
9780273789970 (pbk)] Chapters 1, 2, 11 and 14.
3.1.4 Further reading
Avgerou, C. and T. Cornford Developing information systems: concepts, 
issues and practice. (London: Macmillan, 1998) second edition [ISBN 
9780333732311] Chapter 1.
Curtis, G. and D. Cobham Business information systems: analysis, design 
and practice. (London: Prentice Hall, 2008) sixth edition [ISBN 
9780273713821] Chapter 9.

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