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- II. METHODS
I. INTRODUCTION
The weakest point of information systems is that the employees who work with them do not have a complete picture of the system and do not know the features of the system. Generally, computer users can be divided into four categories: - dilettantes (ie people with only a superficial idea of something or situation) - without experience of the system's capabilities, performance algorithms and features, system elements and the functions of each of them, although they have heard about the function of the system consumer Lack of knowledge can lead to huge losses due to the fact that the information system is either too demanding or uses only a small part of the system's capabilities; - Experienced consumers - have a deep knowledge of computer networks, operating systems and sometimes information systems, but because they do not have enough knowledge about the current system, its elements and features; sometimes using the method of "hitting the forehead (that is, performing various actions as an experiment in the current situation, looking for the desired result in return for attempts and errors)" requires additional capabilities from the system, but can not use the existing opportunities can give; II. METHODS The first step in overcoming this problem is to improve the skills of these consumers, the second is to improve work discipline and responsibility, and the third is to create a guidebook that is easy to use and understand in the work process. From time to time, it is advisable to hold question-and-answer sessions in the form of roundtables with good professionals for employees and consumers. The next weak point of information systems is the network, attacks on the system are mainly carried out through the network, because public networks are transparent and open |
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