Marketing Strategy and Competitive Positioning pdf ebook


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hooley graham et al marketing strategy and competitive posit


partners, choice of 445
power 442
sharing model 431–2
social norms 442–3
trust 442
Uber 431–2
see also strategic alliances and networks
New Line Cinema 298
new product chasm 292
new product development see products; new
new product lines 342
new-to-the-world products 342
niche strategies for sustainable competitive advantage 282–3
Nike 126, 270–1
brand differentiation 271
brand establishment 273–4
case study 137–9
and CSR 494
female footwear 202–3
negative criticism 455
Nokia 186
North American Standard Industrial Classification System 
(NASICS) 206
Norton Antivirus 299
Novartis 441
observation techniques 104
Ocado 427, 434
off-road vehicles 43
off-the-peg research 100–1
primary research 100
secondary desk research 100
shared research 101
syndicated research 100–1
offensive strategies for sustainable competitive 
advantage 274–85
old economy 316
O’Leary, Michael 252, 362, 453
omnibus research 101
omnichannel 313
One Laptop Per Child (OLPC) project 511
one-to-one marketing 250, 540–1
Oneworld 439
open source innovation 335
operational excellence in value disciplines 143–4
operational segmentation 195–6
operational systems as market segmentation problem 197
operations in value-chain analysis 125
opportunity networks 436
organic farming 498
organisation structure as market segmentation problem 197
organisational approaches in strategic marketing 
planning 48–9
organisational assets 147
organisational capabilities 147
organisational change 529
organisational creep 348
organisational culture 8, 12
organisational drag 400
organisational learning 530–1
organisational resource base 140–67
developing and exploiting 163
dynamic marketing capabilities 159–61
absorptive marketing
learning 160–1
market-sensing 160
adaptive marketing
customer relationship management 161
market-targeting and positioning 161
innovative marketing 161
marketing assets 149–58
alliance-based 157–8
customer-based
brands 151–3
company name and reputation 150–1
country of origin (COO) 153–4
market domination 154
superior products and services 154
internal marketing support 155–7
copyrights and patents 157
corporate culture 157
cost advantages 156
existing customer base 156
franchises and licenses 157
information systems and market intelligence 156
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