Jane J. Doe
Anywhere, CT 06500
203-671-0000 (cell)
203-432-0000 (work)
jane.doe@yale.edu
Jane J. Doe
Summary
Over thirty years experience in logistics, operations, and business administration. Strong organizational and
project management skills. Over fifteen years experience in the university training and financial environment.
Strong customer service and people skills. Collaborate with a wide range of departments and individuals. Solid
communication skills. Excellent in making connections. Knowledgeable the PC, Mac and iPad environments.
Yale University – XYZ Department
Logistics Manager (April 2013 - Present)
- Continue to provide logistical and operational management for the newly formed XYZ department. Retained
most responsibilities from previous role as Logistics Manager for the ZYX department.
Logistics, Operations, Workshop, and Event Management
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Manage the logistics ensuring the successful delivery of specialized workshops.
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Lead in the merger of two departments into new organization. Created action planning spreadsheets
detailing items in need of changing; from business cards, branding, databases, websites, shared servers,
to the daily operations and blending of processes. Manage the change via prioritization, communication,
training, and follow through.
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Serve as liaison between master teacher and logistics team.
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Oversee administrative daily operations, ensuring quality customer service by support staff.
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Create efficient and streamlined procedures in both operational and financial areas.
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Lead in the monitoring of departmental websites, databases, and enhancements.
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Research, report, and make recommendations for the scheduling of workshops.
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Set, document, and ensure quality control standards.
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Liaison with database managers on the resolution of issues, enhancements, and updates of three training
databases. Lead on the transition of data and functionality from the database into the Training
Management System (TMS) database.
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