Musashi's Dokkodo (The Way of Walking Alone)
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dokkodo
Businessman:
Most work is done in teams nowadays, particularly in larger organizations. Multifunctional groups of people come together to create a product, craft a proposal, resolve a problem, or respond to whatever the business imperative of the moment happens to be. They complete the job and then they move on to the next project on the list, oftentimes meeting with different folks from different areas of the company for each assignment. It might be months or years before they wind up working together again, assuming they haven’t moved to new organizations or positions as folks often do. Nevertheless, while people may come and go, relationships can transcend the transitory nature of the work. Frankly in most cases they have to because relationships matter. A lot. It’s virtually impossible to get anything meaningful done in a large corporation, agency, or institution all by ourselves. While it is important to differentiate between personal and business relationships, and to keep things on a professional level that might adversely affect our jobs, we are all going to have a lot of relationships throughout our careers, interactions with people who come and go. Some will be more meaningful than others, of course, but thankfully the world today is very different than it was in Musashi’s time when it comes to interacting with others. With social media, emails, texts, and videoconferencing it’s actually pretty hard to lose touch with those we care about if we don’t get so wrapped up in events that we forget to reach out to them occasionally. For instance, using Facebook for friends and LinkedIn for business partners we can keep tabs on and reconnect with virtually anyone anywhere at any time. Nevertheless, certain things do not go as planned, some relationships ultimately end, and much as we’d like to we won’t be able to keep in close contact with everyone. This means a parting of the ways. There is undoubtedly a certain amount of sadness that comes with separation from someone we have grown close to, but work relationships aren’t the same as personal ones. Losing touch with a coworker, client, or customer should not have the same emotional impact as a divorce or death in the family. Nevertheless, it often affects us in much the same way, albeit to a lesser degree. Consequently we can expect feelings of sadness, confusion, anger, frustration, or exhaustion. That’s perfectly normal, but these emotions ought to be relatively low in intensity and short in duration. For example my boss, one of our most inspirational and effective leaders, recently quit... well retired technically even though she is far younger than most who reach that point in their career. Her announcement came as a surprise to everyone in the organization, but it turns out that she had been in a financial position where working was no longer a requirement for quite some time and the daily grind had lost much of its appeal. When she announced that she was leaving most of us went through denial, anger, grief, bargaining, and depression, all the usual stages of grief, before moving on to acceptance. For some it only took a day or two to run the cycle, but for most it was a crushing blow, something that took them several weeks to overcome. She truly was that good of a leader. Nevertheless, despite the fact that she was gone and wouldn’t be replaced for a couple of months the imperatives of business continued uninterrupted. We had to focus on the work, share the extra burden of her absence, and get things done. Everyone will face a similar situation at some point in their career. If we find ourselves feeling down, a great pick-me-up is to spend time with folks who support and value us, people who can help us work through our feelings and look toward the future. If we’re not making progress quickly enough, however, we may need to work with a professional counselor or religious authority that can help us resolve our issues. Don’t wait overlong to reach out for help when it’s needed, business can’t go into a holding pattern and neither should we. And, many enterprises have employee assistance or insurance programs that foot the bill, so there’s really no excuse not to reach out when help is needed. Regardless of how well we are able cope on our own, however, we should never forget that even when some of the folks we care a lot about do fall out of our lives, we can still create meaningful connections with new people. That’s the upside of the transitory nature of work. People aren’t interchangeable, we all know that everyone is unique and special in a multitude of ways, yet business rarely grinds to a halt over the loss of any single individual no matter how likeable, productive, or critical to the operations they may have been. Apple got over the loss of Steve Jobs, memorialized him, and moved on. Yahoo survived after firing Jerry Yang, Etsy moved past Rob Kalin, JetBlue made due without David Neeleman, and Microsoft made it past the retirements of Paul Allen and Bill Gates. You get the idea… Organizations are comprised of teams of individuals, so when I say that the business moved on in reality it was the people who moved on. They mourned, or in some instances celebrated no doubt, and then they got over it. We can and should too. It’s unlikely that most folks today will face separation with the stoicism of Musashi or his disciples, but while we may be saddened by separation we cannot allow ourselves to be paralyzed by it. That’s unproductive and unprofessional. |
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