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Write the synonym to the given words. –spiritual
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Sacred
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Mental
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Conscious
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Honestly
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Write the synonym to the given words. –autonomy
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Independent
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alone
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Free
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Separate
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Write the synonym to the given words. –self-confidence
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Self-assurance
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Confident
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safe
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reliable
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Write the synonym to the given words. –succeed
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Achieve something
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To achieve
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To gain
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To try
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Complete the sentence, “Career responsibility is…”
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A duty or obligation to satisfactorily perform or complete a task that one must fulfill.
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Being a course of something
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Involving important duties
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Usually involving more responsibility as time passes
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Complete the sentence, “One can achieve success in career…”
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Through lifelong learning
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Through reading
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Working hard
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With experience
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Complete the sentence, “For some people working conditions are…”
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More important than high salary
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Less important
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Influence the job
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Ordinary place
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Complete the sentence, “Learning a foreign language …”
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Creates job opportunities
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Help people
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Good job
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High salary
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Complete the sentence, “ Using information technologies in education …”
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Facilitates teaching and makes lessons more interesting
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develop understanding
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Makes lessons interesting
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Enlarge one’s outlook
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Complete the sentence, “ Working abroad has …”
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A number of advantages and disadvantages
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A Great profit
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A Good opportunity
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A great conveniences
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Complete the sentence, “Material development is …”
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Incredibly a time consuming process
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Connected with money
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Very important
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Needing to be considered
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Complete the sentence, “Iroda Tulaganova and Akgul Amanmuradova have dominated…”
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Woman’s tennis in Uzbekistan
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Woman’s sport in the world
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Woman’s wrestling in Uzbekistan
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Woman’s football in Asia
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Complete the sentence, “The hours between five and seven in the morning…”
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Are most productive for early-risers
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Are more useful
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Are profitable
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More important
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Complete the sentence, “A childhood hobby often…”
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Develops into a promising career
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Help his health
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Improve his creativity
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To help to achieve something
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Complete the sentence, “Teaching small children requires…”
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Great patience
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knowledge
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Experience
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Great toil
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Complete the sentence, “Everyone looked forward to week-end-…”
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The resting and entertaining day
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The resting day
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The relaxing day
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Entertaining day
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Answer the questions Why do people and agencies use business cards?
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People and agencies use business cards and advertisement to offer their goods and services, to appeal to costumers and to increase the number of their consumers.
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To enlarge the number of their consumers
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To achieve high results
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To offer their goods and be popular
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Answer the questions What is service management? Service management is…
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A system that connects actual company sales and the customer.
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A business cooperation
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Serves to people
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To know about business
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Answer the questions What is the purpose of service management? The purpose of service management is… .
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To conduct measures that lead to reducing high costs by integrating products and services.
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To maintain competition among companies.
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To get high results.
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To provide good services for people.
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Find the appropriate answer. …is a company, which serves a number of domestic destinations as well as international flights to Asia, Europe and North America.
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Uzbekistan Airways
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Banking
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Wedding service
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Oil company
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Find the appropriate answer. … is a service which offers decorations of wedding restaurants, taking videos and photos and karnay-surnay musical instruments.
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Wedding service
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Health service
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Banking
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Delivery
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Find the appropriate answer. …is a public service which provides medical care.
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Health service
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Airways
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Cookery
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Insurance
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Find the appropriate answer…. is a service which deals with receiving money on current or deposit account, paying and collecting cheques drawn by or paid in by customers, making of advances to customers.
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Banking
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Health service
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Transport
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Delivery
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Find the appropriate answer. …an activity, which refers to preparing and cooking food.
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Cookery
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Banking
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Washing
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Delivery
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Answer the question. Who speech is it? “People rarely succeed unless they have fun in what they are doing”
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Dale Carnegie
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I.Newton
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Mark Twain
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A.Einstein
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Answer the question. Who speech is it? “The core component of my each triumph is my diligence”
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Amir Temur
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Navai
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Inn Sina
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Avicenna
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Answer the question. Who speech is it? “Never spend your money before you have it ”
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is singing
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sings
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are singing
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Sing
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Answer the following questions. Why has a service management become a vital business issue?
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Service management is increasingly getting one of the vital business issues for organizations realizing the benefits of customer relationship management.
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Service management is getting popular
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Service management is an essential part of business issues.
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Service management is a development of the society
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Answer the following questions. What does customer service require?
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Studying wants and needs of clients and satisfying them is the only solution of this problem.
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Studying the customers need
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Having a good service
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To be more experienced
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Answer the following questions. Why is the client service so important for the development of the society?
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A client service is the key factor which provides economic and social stability in all spheres of the development of the society.
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Improvement of this sphere has positive effects.
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For increasing revenue of the country
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Decreasing a number of unemployment deeply.
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There ... five cinemas in our town last year but now there ... 8 units.
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were/are
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were/were
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are/are
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are/were
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... your father... at the Medical College? -Yes, he does.
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does/work
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did/work
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has/worked
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do/work
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All the children ... on an excursion next week.
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will go
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Went
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have gone
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will go
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The great English scientist Isaac Newton ... not far from Cambridge.
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Wasborn
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is born
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are born
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Born
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Do you speak... English ... your English lesson?
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in/in
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-/in
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at/at
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-/at
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A year ... a long time to be without a job.
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Is
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Are
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Be
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Am
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I visited my sister when she ... in Moscow.
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Lived
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Lives
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were lived
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is living
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The New York Times ... a good newspaper. It is published in USA.
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Is
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Was
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Are
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to be
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I asked Nelly, “What … looking for?”
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are you
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she was
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were you
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was she
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“Little boy”, why do you carry that umbrella over your head? It ...and the sun….
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isn’t raining/is shining
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doesn’t rain/shines
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rains/is not shining
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is raining/is shining
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She entered . . . one . . . the Tashkent Institutes . . . last year .
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- / of / -
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in / of / -
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in / of / in
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– from / on
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When we want to buy something, we go to the . . .
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department store
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factory
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library
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forest
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We . . . about the Crimea last year .
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travelled
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travel;
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will travel
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had travelled
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They invited me to stay with ..... in . . . hotel
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them / their
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us / my
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they / their
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me / my
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– Do you know that man ? – Yes , I know . . . but I can’t remember . . . name.
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him / his
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you / your
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her / his
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this / that
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... is a person who wins a competition
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A champion.
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A football player.
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An engineer .
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A doctor.
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He _____ television every evening.
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watches
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Watch
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see
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Buy
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... there any mistakes in your father's letter?
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Are,
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Were,
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Have,
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Is.
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... something strange in her appearance.
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There is
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It is
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This is
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That is.
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I ... you for five years.
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haven't seen,
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didn't see,
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don't see,
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doesn't see.
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A- Hello, what ______ your name?
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is
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are
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am
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Be
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______ name is John. And my ______ is Johnson.
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My / surname
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Your / surname
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I / surname
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I / name
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