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HOTEL Services Explanation of hotel business The presentation of MRT-5 th student on Name: Abdulaziz Surname: Makhmudov The location of service One of the most important factors in hotel business is its locatiion, due to the demand for nearest places to luckily get on time to the place they needBeing near to the centre LWhile choosing the place for building a hotel it is important to find a place that is near the city centre and the reason for that is any city has its sightseeing places and some markets in the centre Workspace Transportation The system of transportation can be easily added to the list above because if costumers see this place as a comfortable link for any kind of transport, it is possible for them to overlook many small problem they can face during their stay Overall look Overall look of the hotel is the main advertisement for every potential consumer and it can attract big proportion of it. By just looking at it a person can easily imagine how professional the place is and how much would they pay for living in this work of art . It should always be with many lights to atract consumers in the dark and to look better. It is proved by psychological doctors that the brighter it is the more comfortable people feel around it. The workers As you know any servis has to offer smart and gentle workers for their costumer and it is mostly related to hotel servises cause the residents should feel safe and surrounded by good people they can trust. And to ensure that, the hotel staff should know at least two the most popular languages or more to be able to communicate with its costumers. It should have smart people that can find solution to any problem their costumers can face, goodlooking people to make the first impression and lastly trustworthy people for not making small problems bigTeam leader Without team work plenty of smart, educated and professional workers can cause many problems in understanding each other, helping in emergency situations and so on. In this cases the team has to have leader or head to make sure that all of them doing their work correctly and if not to correct themLivingspace Design The design of the room and how suitable it is makes a big difference when working with different consumers. It should standartly have enough lights, working area , resting area and area to eat and drink Extra comforts Extra comfort in hotels make a big difference on its results meaning the more extra comfort it has the more consumers of it will be happy. And a terrace for eating, drinking or smoking, while looking at the beautifull sky can make many costumers stunned Comfort and availability Services nearby For a building like hotel it is always handy to be surrounded by services like supermarkets, money exchenge atms , banks, mobile services, restaurants, pharmacy and etcetera. For costumers who are related to business or meetings it should at least have one conference hall nearby or in the building itself and the receptionist should be aware of its existance to lead their guests to the right placeMarketing and economyOn one hand the service has to control its economical sides for this reason they need at least one economist On the other hand it can should have people working on new demands and the ways to cover them up THE SERVICES OF HOTEL SHOULD BE ADVERTISED TO FACE INCREASES ON ITS SALES AND TO BE ABLE TO SURVIVE IN ANY STRICT CONDITION Thank you for watchingDownload 2.01 Mb. Do'stlaringiz bilan baham: |
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