The ministry of high and secondary education of the republic of uzbekistan the samarkand branch of tashkent state university of economics

Literatures: A1;A2; A3; A4; Q11; Q13; Q14; Q16

Practical lesson 41. The nature, type and causes of conflicts. The concept of conflict. Conflict between individuals. Conflict between groups. Conflict situation management and its methods. Methods of conflict resolution: restriction, grinding, coercion, conciliation methods.

K. Thomas and R. Kilmeni five basic styles of behavior in a conflict situation. Science-Based International Experiences in Conflict Resolution.

Applied educational technologies: Flower of Lily method. .