The supply side in dalat city, vietnam ha nam khanh giao le thai son

Managerial implications related to MICE destination resources
Countries having MICE tourism development recommend that a destination
management organization be established that facilitates the creation of
optimal business models and support to relevant areas. The establishment of
destination management organizations in Vietnam will have the following
contributions:

---

388
HA NAM KHANH GIAO - LE THAI SON
–
Establish a strong leadership, a solid financial management and ensure
sustainable human resources. It will then provide strong support to both
the public and private sectors and the community.
–
Ensure operational processes from policy formulation, planning, having
reliable andrigorous establishment of the cooperation of the parties in the
support system and establishment of final supervision.
–
Prepare a strong and effective information distribution system among
stakeholders, local authorities and local communities to create a common
vision of the community for tourism development.
–
Facilitate the achievement of positive benefits and impacts for all
stakeholders: visitors, experts, suppliers and residents in the region.
–
Create sustainability from effective product-service management to influence
the experience and satisfaction of MICE visitors.
–
Stimulate the ideas to improve service quality.
Statistics of means of MICE destination resources in Table 11 show:
Firstly, the facilities provide visitors with accommodation (D
2
= 3.6526; D
3
=
3.5684), conference rooms (D
4
= 3.7123), well-trained human resources (D
5
=
3.7474) are basically reached; the souvenir shop (D
6
= 3.6122) reflects that there
are enough shops and souvenirs for tourists but not diversified and attractive.
High-tech products manufactured locally are still lacking and not diversified. The
content should be further improved, coordinated to improve the quality of service,
thereby creating satisfaction for the organizers and MICE visitors.