Task 2
Write an email based on the following brief. Write about 150 words.
You bought a DVD on line for Є40. You used a Є10 money-off e-voucher which the
company sent to you in an email. However, the company have charged your credit card
the full amount. You are also dissatisfied with the customer helpline.
Write an email of complaint to the company
o describing the problem with the payment
o describing what happened when you phoned the customer helpline
o requesting a full refund.
To: The Online Bookstore
Cc:
Subject: Reference number 3000021
Dear Sir or Madam
11
To: The Online Bookstore
Do'stlaringiz bilan baham: | 
