College of the Canyons Management Academy “Building a winning Team”


Download 0.77 Mb.
Sana19.01.2020
Hajmi0.77 Mb.

College of the Canyons Management Academy “Building A Winning Team”

  • Facilitator:
  • Jeffrey Forrest
  • Vice President, Workforce Development
  • College of the Canyons

“Building A Winning Team”

  • Icebreaker
  • What is a Winning Team?
  • Examples of Winning Teams
  • Attributes of Winning Teams
  • Lets build a Winning Team!
  • Workshop Assessment

“The Icebreaker”

  • Using an index card, respond to the following:
  • I would like to be in a movie with…
  • I wish I could sing like…
  • This may sound weird, but I really like to eat…
  • My most embarrassing moment on campus was when I…
  • My colleagues think that I am…

I would like to be in a movie with…

  • …Morgan Freeman

I wish I could sing like…

  • …Larnelle Harris

This may sound weird, but I really like to eat…

  • Peanut Butter and Pickles?!
  •  

My most embarrassing moment on campus was when I…

  • …taught a full day of classes with my
  • zipper open!

My colleagues think that I am…

  • …from another planet!

What is a Winning Team?

  • A Winning Team is…
  • Any collection of elements, people, or components that works together in achieving the objectives of the team;
  • The result of choice rather than chance;
  • Developed over time…it is not created by sitting through two-hour workshops;
  • Rare in today’s society.

Examples of Winning Teams

  • Sports
  • Entertainment
  • Emergency
  • Military
  • Families
  • Living Systems
  • Education

Attributes of Winning Teams

  • Clarity
  • Cohesion
  • Consensus
  • Cooperation
  • Commitment
  • Communication
  • The Mystery “C”

Clarity

  • Vision
  • Objectives
  • Roles
  • Assessment

Cohesion

  • Synergy
  • Chemistry
  • Experience
  • Interdependence

Consensus

  • Agreement
  • Harmony
  • Compromise
  • Consent

Cooperation

  • Collaboration
  • Assistance
  • Mutual Aid
  • Support

Commitment

  • Pledge
  • Allegiance
  • Obligation
  • Dedication
  • Loyalty
  • Steadfastness

Communication

  • Open
  • Active
  • Timely
  • Meaningful

The Mystery “C”

Using Conflict to enhance team performance…

  • 1. Separate the person from the point.
  • Ever experience an escalating debate fueled by underlying relationship issues?
  • The conflict arises from the relationship, not the idea at hand; points made start feeling like thinly veiled personal attacks.
  • Such discourse must be squashed and redirected back to debate focused on an idea's merits. And until the relationship is repaired, debate won't be healthy.

Using Conflict to enhance team performance…

  • 2. Encourage animated, not heated, debate.
  • Co-founder and CTO of Hubspot Dharmesh Shah says, "Heated [debate] is argumentative and discouraged. Animated is when you get passionate because you care about the issue, and is definitely welcomed."
  • And reminding everyone of common goals helps diffuse emotion.

Using Conflict to enhance team performance…

  • 3. Enroll early.
  • It's harder for people to objectively listen to input when they're too far down the road on something. Tempers rise because so much work has been done already and debate at that point is less welcome because it often means work unwound.
  • Make a list of who gets to debate an idea and bring them in early.

Using Conflict to enhance team performance…

  • 4. Think commitment, not compliance.
  • The goal of any decision is to have fierce commitment to it, not mere compliance.
  • When you intentionally hear every voice at the table (dissenting or not), people feel heard. Opportunity for debate before deciding garners deep commitment to the outcome, not just surface level compliance.

Using Conflict to enhance team performance…

  • 5. Ask that opinions be grounded, not unfounded.
  • Debates can turn unproductive when unchecked opinion becomes the norm.
  • Opinions, while important (of course), must be balanced with facts and supporting data. Otherwise, people start tuning out or discussion heads in an unhelpful direction.

Using Conflict to enhance team performance…

  • 6. Be mindful of an open mind.
  • Remember what General George S. Patton said: "If everybody is thinking alike, then somebody isn't thinking."
  • If there's a continual lack of dissent around you, it's a signal that you need to examine your behaviors. Let counterpoints raise interest, not hackles, and role model the right behavior at such junctures. Recall when you've been wrong and remember that conflict ultimately brings smarter and faster resolution.

Using Conflict to enhance team performance…

  • 7. Kill debate killers.
  • There's nothing worse than a good, productive debate brought to a screeching halt.
  • This happens when debaters drone on or frequently interrupt. Poorly framed discussions, hidden agendas, leading questions, and blame-seeking versus fact finding all contribute to debate-gone-dead as well.
  • A culture of meetings after the meeting also cripple good debate, as attendees figure they don't have to speak their mind, they can speak it afterward..
  • Be on the lookout to squash these destructive behaviors.

Using Conflict to enhance team performance…

  • 8. Commend, not condemn, the opposing point of view.
  • Those that stand up and speak their mind should stand out and be on your mind. Remember their brave behavior and reward it.
  • Nothing encourages more of the behavior you want like rewarding the behavior you want.

Using Conflict to enhance team performance…

  • 9. Plus it up.
  • Pixar practices this. Criticism must always contain a new idea or a suggestion for strengthening the original idea--it must contain a "plus." This ensures a positive tone, maintains respect, and keeps ideas growing and changing for the better. The desire for debate thus escalates.
  • Net, if you want to perform, make healthy debate the norm.

Katalog: sites -> default -> files
files -> O 'zsan oatq u rilish b an k
files -> Aqshning Xalqaro diniy erkinlik bo‘yicha komissiyasi (uscirf) Davlat Departamentidan alohida va
files -> Created by global oneness project
files -> МҲобт коди Маъмурий-ҳудудий объектнинг номи Маркази Маъмурий-ҳудудий объектнинг
files -> Last Name First Name Middle Initial Permit Number Year a-card First Issued
files -> Last Name First Name License Number
files -> Ausgabe 214 Freitag, 11. Mai 2012 37 Seiten Die Rennsaison 2012 ist wieder in vollem Gan
files -> Uchun ona tili, chet tili, tarix, jismoniy tarbiya fanlaridan yakuniy nazorat imtihon materiallari va metodik
files -> O’zbekiston respublikasi oliy va o’rta maxsus ta’lim vazirligi farg’ona politexnika instituti
files -> Sequenced by Last Name

Download 0.77 Mb.

Do'stlaringiz bilan baham:




Ma'lumotlar bazasi mualliflik huquqi bilan himoyalangan ©fayllar.org 2020
ma'muriyatiga murojaat qiling