Our years ago when I was wrapping up my stint as a director for
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F our years ago when I was wrapping up my stint as a director for the New England Club Manager’s Chapter (NECMA) Board, I asked our national director if I could chair a future hosting of the (then) Assistant Managers Conference (AMC) in Boston. Previously, our chapter had hosted the Seventh Annual AMC in 1997 with great success. I can’t remember who talked to who but not long after- wards I was told that NECMA had been awarded the 2012 AMC. Without hesitation I thought, ‘Great’! Don’t worry, I wasn’t
club manager who found value in me attending the AMCs in Los Angeles and Pittsburgh. In fact, I was so impressed with those AMCs I knew that I would someday help host one if I got the chance. Since taking on the role of Chair for the 2012 Mid-Management Conference (the named changed in 2010 when the Metropolitan Chapter hosted) I have attended the MMCs in Minneapolis, Washington, DC, Westchester County and St. Louis and they have all been great. However, once I got a look under the hood – as expected many chapters shared their MMC P/Ls with me - I noticed a majority of chapters either struggled to finish or lost money with their MMC. I vowed to not let this hap- pen to our Boston MMC. With a little over three years, I methodically formed a planning committee, took on a co-chair in Charles Grandon from Winchester Country Club and worked with the NECMA Board, NECMA Past Presidents and the great club managers of our chapter to create a very manageable, successful and profitable conference. Recently, we closed our MMC books and we were able give some ‘thank you’ monies to student chapters at UMass Amherst and Newbury College and a big $65,000 check to our own chapter’s charitable David Meador Scholarship fund. Next year, the MMC is returning to Indianapolis under the chairmanship of Susan Schenkel, CCM, CCE, and General Manager of the Woodstock Club. I can’t wait to attend and support their hosting of the 23 rd Annual 2013 CMAA Mid-Management Conference! And while I am so very, very proud of my chapter and our hosting of the 2012 Mid-Management Conference, at the same time I am worried about the future of the Mid-Management Conference. You see, as far as I can tell, no other chapters have taken up the hosting of the 2014 MMC and beyond. I encourage any chapter that is thinking of hosting an MMC – that they can and should do so, and that the chapter can do so profitably! I would be honored to give away any and all of my hosting strategies and secrets to any chapter wanting to carry on this important opportunity!
By Boyd Holk, CCM, CCE General Manager, The University Club of Boston
T he 2013 Idea Fair competition will be held at the World Conference in San Diego. Help spread the word and make sure your chapter members are in-the-know. We are looking for- ward to showcasing a variety of new and innovative ideas for all to see.
An official entry form is available online and if you have any questions please contact the Membership Department at (703) 739-9500.
Membership D ecember 31 has come and gone and all CMAA members who did not pay their 2013 membership dues have been officially dropped from our roster. These members will be sent a letter by the end of the month explaining their status, as well as a reinstatement invoice for their dues. If and when delin- quent members pay their invoices (membership dues plus the reinstatement fee), their CMAA membership will be reinstated with no break in their membership join date. On the other hand, members who allow their membership to lapse for longer than the membership year and are then interested in becoming current again will need to rejoin CMAA. The rejoining process involves going through the entire appli- cation procedure again – completing the application, gaining chapter approval, etc. All rejoining members receive a new join date; their credit history and membership number remain the same, but those concerned about their consecutive years of membership should use this as a deterrence from letting their membership lapse for longer than a year’s time. If you have any questions or would like to discuss this matter with the Membership Department, please call (703) 739-9500.
I t is a chapter’s best practice to annually review CMAA’s Anti-trust Guidelines to ensure your chapter’s compliance. A number of association policies or programs that might be discussed at chapter association meetings or via other means including e-mail, online discussion boards or listserves raise issues of antitrust and trade regulation. These areas include: • Membership restrictions, categories and termination; • Membership services to non-members; • Trade show restrictions; business or professional codes; • Statistical programs; • Price activities; • Cost programs; • Standardization and simplification; • Professional restrictions and credentialing; • Joint research; • Credit reporting; • Group buying and selling; • And others. Review CMAA’s Antitrust Guidelines to keep your chapter in com- pliance. As a chapter officer, you should also ensure that your chap- ter’s directors and officers insurance policy includes coverage for antitrust. Review CMAA’s Antitrust Guidelines Professional Development T he Club Managers Association of America and the Certification Committee would like to congratulate the fol- lowing managers for recently attaining their Certified Club Manager (CCM) designation:
Jose R. Arroyo, CCM, Westchester Country Club, Rye, NY ; Chris Ball, CCM, The Country Club of Mobile, Mobile, AL; Sally Becker, CCM, Country Club of Fairfield, Fairfield, CT; Thomas Brinson, CCM, Raveneaux Country Club, Spring, TX; Deborah Casey, CCM, Talisker Club, Park City, UT; Charles Dimpfl, CCM, Mt. Hawley Country Club, Peoria, IL; Kevin J. Dunne, CCM, Blackhawk Country Club, Danville, CA; Jason Feller, CCM, Heritage Shores Club, Bridgeville, DE; Bill Gibson, CCM, Thunder Canyon, Washoe Valley, NV; Boris Gradina, CCM, Sylvania Country Club, Sylvania, OH; Geoffrey W. Hume, CCM, St. Andrews Club, Delray Beach, FL; Debra Johnson, CCM, Timuquana Country Club, Jacksonville, FL; Michael A. Karnath, CCM, Country Club of Buffalo, Williamsville, NY; Jade Kiosse, CCM, Astoria Golf & Country Club, Astoria, OR; Justin M. Kolanz, CCM, Allegheny Country Club, Sewickley, PA; James Kurtzeborn, CCM, Fiddlesticks Country Club, Ft.Myers, FL; Steven W. Lawson, CCM, Tara Golf & Country Club, Bradenton, FL; Peter C. Lovelace, CCM, Bethesda Country Club, Bethesda, MD; Bruno Macazaga, CCM, Villa Grande Club, Aventura, FL; Nicholas Markel, CCM, The Country Club, Pepper Pike, OH; Mark Maroon, CCM, Country Club of Fairfax, Fairfax, VA; Lowell Brent Merrill, CCM, Kahkwa Country Club, Erie, PA; Meridith Picarelli, CCM, Chevy Chase Club, Chevy Chase, MD; Michael Redmond, CCM, Metropolitan Club – Washington, Washington, DC; Nathan Stewart, CCM, Palma Ceia Golf & Country Club, Tampa, FL; Patrick Sullivan, CCM, Boston Club, New Orleans, LA; Caleb E. Tindall, CCM, The Merion Cricket Club, Haverford, PA; Layosh Toth, CCM, Coral Reef Yacht Club, Miami, FL; and Timothy J. Ward, CCM, Orchard Lake Country Club, Orchard Lake, MI. C MAA’s World Conference and Club Business Expo will be here in a few short weeks and the Education Department still needs volunteers to hand out and collect evaluation/attendance cards at each of the Conference education sessions. Please ask your chapter members to review the Conference brochure, pick where they can volunteer among the sessions they plan to attend. The evaluation cards will be available at the Education Department Kiosk located in close prox- imity to the session rooms. Volunteers pick up the cards 15-20 minutes prior to the start of the session and return the completed cards to the kiosk at the conclu- sion of the session. Please e-mail David McCabe or call him at (703) 739-9500 to volunteer. David will confirm which sessions individuals are signed up for a few weeks prior to Conference. The Education Department sincerely appreciates everyone’s help.
JANUARY 2013 25 Certified Club Manager Exam Georgia State, Atlanta, GA Contact: Sharon Means/CMAA (703) 739-9500
86 th World Conference and Club Business Expo San Diego, CA Contact: Guy Doria/CMAA (703) 739-9500 MARCH 2013 10-14 BMI IV – Tactical Leadership Cornell, Ithaca, NY Contact: Joe Patrick/CMAA (703) 739-9500
BMI I – Club Management School (FULL) Georgia State, Atlanta, GA Contact: Joe Patrick/CMAA (703) 739-9500
BMI III – Chief Operating Officer Michigan State, Lansing, MI Contact: Joe Patrick/CMAA (703) 739-9500
Faculty Internship Application due to The Club Foundation Contact: Nichole Rhodes/CF (703) 739-9500
Joe Perdue Scholarship Application due to The Club Foundation Contact: Nichole Rhodes/CF (703) 739-9500
Certified Club Manager Exam – Local Proctored Contact: Sharon Means/CMAA (703) 739-9500 AUGUST 2013 5 Certified Club Manager Exam – Local Proctored Contact: Sharon Means/CMAA (703) 739-9500 SEPTEMBER 2013 7-9 Leadership/Legislative Conference Boston, MA Contact: Kim Pasquale and Melissa Low (703) 739-9500
BMI I – Club Management School Georgia State, Atlanta, GA Contact: Joe Patrick/CMAA (703) 739-9500
BMI III – Chief Operating Officer Michigan State, Lansing, MI Contact: Joe Patrick/CMAA (703) 739-9500
BMI Wine and Food Experience Portland, OR In collaboration with the Oregon Chapter of CMAA Contact: Joe Patrick/CMAA (703) 739-9500 30-Oct. 3 Mid Management Conference Indianapolis, IN Contact: Susan Schenkel/OVC Chapter OCTOBER 2013 5-10 BMI II – Leadership Principles Cal-Poly, Pomona, CA Contact: Joe Patrick/CMAA (703) 739-9500
BMI IV – Tactical Leadership Cornell, Ithaca, NY Contact: Joe Patrick/CMAA (703) 739-9500
BMI International 2013 Montreal, CANADA Contact: Joe Patrick/CMAA (703) 739-9500
BMI V – Strategic Leadership UNLV, Las Vegas, NV Contact: Joe Patrick/CMAA (703) 739-9500
BMI III – Chief Operating Officer Michigan State, Lansing, MI Contact: Joe Patrick/CMAA (703) 739-9500
Association Calendar is available online at www.cmaa.org/calendar.
Professional Development How to Submit Chapter Minutes Online 4 T he Education Department often gets questions regarding the sub- mission of chapter meetings online so the department thought now would be a good opportunity to offer a refresher. To submit your chapter’s minutes online, log onto the CMAA website and enter your CMAA username and password. Once you have entered your user information click the “FOR CHAPTERS” link on the left side of the page. Now that you’re logged in, click the “Submit Minutes” link on the right side of the page and you can start submitting your minutes online. Since you are listed as a chapter officer in our database, you will have access to the online minutes submission page. If you’re entering education or business meeting minutes, you can upload those minutes from a file on your computer or cut and paste your minutes from a document. You can also enter workshops online. If you have managers that attend a workshop and don’t take the exam or stay for the entire session, please state that information in the text box on the page. For example, if someone doesn’t take an exam, please list that information in the text box as (Person’s Name – No Exam) and if someone doesn’t stay for the entire session, please list it in the text box as (Person’s Name – Hours Completed). All chapters should still mail the workshop exams to CMAA headquarters so we can keep them on file if we need to verify who attended a workshop. If you have questions about submitting meetings online, please contact Sharon Means in the Education Department at (703) 739-9500. F orecasting is not an exact sci- ence. Take the weather for example. How many times does the TV weatherman get it right? But none the less, here are some issues clubs should pay attention to this coming year. Some of this might sound repetitive from 2012. Being a Presidential election year, 2012 was a year of inaction for both Congress and the regulatory agencies. The most significant events in 2012 for clubs were the Supreme Court’s action in upholding the Affordable Care Act and the deferrals of the H-2B Wage Rule and the swim- ming pool and spa provisions of the Americans With Disabilities Act (ADA) Standards for Accessible Design. In 2013, we will have a Democratic President, a Democratic-controlled Senate and a Republican-controlled House of Representatives. In simplest terms, it means that it will take a lot of work to pass legislation through both houses of Congress to get it through to the President’s desk. Just think of the difficulty that it took to pass the fiscal cliff deal and it had a deadline. In the coming year, we will return to a period of change through regu- lation. According to estimates, there are more than 50 new rules in final review across the various federal agencies. These will have across the board impacts from labor restrictions to environmental rules to health and safety. There are a lot of regulations which need to be issued subsequent to the implementation of the Affordable Care Act. Implementation of the Affordable Care Act will soon be in full swing. By March 1, 2013, clubs (and all employees) will need to provide notice to their employees of the existence of state health care exchanges including the options available and the implications of obtaining health care from an exchange. Exact guidance for employers has yet to be issued. In addition, there are a lot of rules currently deferred or on hold from the Department of Labor, specifically several impacting H-2B visa workers. The proposed changes could significantly impact the ability of clubs to use this program. In October 2012, the Department of Labor announced the delay of the effective date of the H-2B Visa Wage rules to March 27, 2013. This was in response to Congress’s action to enact HJ Res. 117, a continu- ing resolution which extends the funding levels of FY2012 into March 2013. Thus, the provisions in the FY2012 budget that prohibit any funds from being used to implement the Wage Rule are extended for another six months. Originally set to become effective September 30, 2011, the Wage Rule revises the methodology by which the DOL calculates the prevailing wages to be paid to H-2B workers and similarly situated United States workers recruited in connection with a H-2B visa. The DOL itself has esti- mated that this change will produce a $4.83 increase in the weighted hourly wage for H-2B visa workers and similarly situated employed US workers. Delayed several times over the past year, the wage rule was most- recently slated to become effective October 2012.
Another rule of note is the National Labor Relation Board’s Posting Rule. In April 2012, the DC Circuit Court of Appeals granted an emergency motion barring the NLRB from enforcing its posting rule which will require most private employers including private clubs whose gross annual volume of business exceeds $500,000 to post an NLRB-drafted notice informing employees of certain rights under the National Labor Relations Act (NLRA). The rule was slated to become effective and enforceable April 30, 2012. Earlier in the month, a federal district court in South Carolina issued an order striking down the rule in its entirety, holding that the NLRB had exceeded its regulatory authority. In response to the DC Circuit Court of Appeals injunction, the NLRB issued a press release announcing that it would not implement the rule until the issue is resolved in the Circuit Court as well as its intention to appeal the district court’s decision in South Carolina. We are still waiting for the final conclusion of this legal chal- lenge.
Two other brief notes are the FCC Narrowbanding guidelines which becomes effective January 1, 2013, and the implementation of the ADA Standards for Accessible Design, specific to swimming pools and spas only, become enforceable January 31, 2013. 2013 will be an interesting. Stay tuned to keep up with what lies ahead! For more information, please contact Melissa Low, senior director, Communications and Government Relations or visit CMAA’s Legislative Website.
Legislative S helley MacDougall and I had the great privilege of speaking at the National Student Education Conference in Atlanta, GA. It was an amazing experience and although we received a lot of feedback from the students about the differ- ence we made in their lives, we can tell you with no hesitation that equally, they have made a difference in our lives and we believe have the ability of changing the lives of club managers. Here are some of the lessons that club managers could benefit from as they attend their own chapter education events. Being Present There is something to be said about being where you are. It seemed like the students were there to learn and not interested in being anywhere else then where they were at the moment. It ran counter to what so many say about this generation. We noticed that two students seemed to be playing some game in the back row, but we didn’t seem to be competing with their e-mail or texts. Being Open Sometimes it seems like we need to prove that we already know something, even if we don’t. Through the student’s feedback we learned that although some of what we spoke about was repetitive, the students had actually not been energized enough to take action on it. The students also acknowledged that learning is simply not about taking something in, it is about applying that knowledge to their professional and personal lives. Surprisingly, students are more apt to let go of an idea or theory if it wasn’t serving them. Maybe as we get older, we could all benefit from that lesson.
In our Extraordinary Leader Program we interviewed Dr. Brene Brown. She talked about the power of vulnerability. Club managers have learned that being vulnerable is a sign of weakness. It is probably because they connect vulnerability too their emotional side. It can be that, but the truth is innova- tion, creativity, standing up on a stage, sticking your neck out on an issue are all forms of vulnerability. They are also examples of courage. When we do training with club managers and it is hard to receive answers to our questions. Afterwards, we were told that people were reluctant to put their opinions out there because the manager of one of the top clubs was in the room. The oppo- site happened with the students. There wasn’t enough to weigh in on the top- ics. What we learned is that sometimes our fears get in the way of learning. Being Grateful The second session we did was the last session of the conference. After three days of sitting in a classroom environment with a full schedule of social events with their new friends from around the country and limited sleep, they didn’t seem to want the last session to end. They lined up to thank us for what we had given them. We received e-mails from an impressive percentage of the attendees, thanking us again for the contribution we made. Students also thanked the conference organizers. They thanked the managers that took time out of their schedules to be with them. They acknowledged the new friends they had made from other schools. Students even thanked their chapter lead- ers for convincing them to make the trip to Atlanta. They didn’t seem to be overly focused on the challenges that taking time away from classes or study schedules were causing, or the upcoming paper or exam, they were focused on how lucky they were. Being Passionate Although not all of them had made a decision to commit to club manage- ment the ones who had seemed to be passionate about the industry. Even the ones who were undecided seemed to be passionate about learning. It was as if they knew that what you learn can be transferred to other industries or even their lives. The students acted as passionate learning sponges. They were learning from what was said and from their surrounding the students had an opportunity to learn from the wisdom of the managers who were in atten- dance. They learned not only from the words we said, but they paid attention to the how these words were said. Being Fun They appreciated music, laughed, joked and danced. They wanted to get their pictures taken. They didn’t take themselves too seriously. They were ok with looking a little silly. They made it fun for us to be at the front of the room. Being Studious They took learning seriously. When we asked what they would be doing on the little spare time they had, we often heard words like homework, studying or working on a paper. Although I mentioned that there was fun and humor, there wasn’t disruption. Nobody was getting in the way of anyone else’s learn- ing. They didn’t criticize or diminish the ideas of others. Being Youthful It was interesting to observe that even though they were playing in a grownup world, their youth and enthusiasm shined through. They were dressed professionally, they were playing the roles of young adult profession- als, but their youth sparkled. They saw possibility! They saw an industry where they could be who they are and make a difference. They saw wonderful clubs that might look very different from an assembly line in a manufacturing facility. These kids were as imperfect as all of us are, but they did exhibit some amazing qualities that could make a huge difference in our learning if we were brave enough to adopt them. Chapters go to great efforts to deliver education. All individual chapter members have to do is receive it. I hope some of these observations can support them in doing so. Kevin MacDonald and Shelley MacDougall are the CMAA Coaches. Your membership enables you to have coaching at no cost to you. To set up a coaching session, call Toll Free (866) 822-3481. 5 Career Services We Have Got a Lot to Learn About Learning From Students Ph ot o co ur te sy o f K ev in M ac D on al d 6 Corporate Alliance Partners Trusted Partners. Smart Solutions. Since 2007, our partners have pledged more than $9 million to CMAA and The Club Foundation initiatives. Their funding enhances the programming, services and support available to members, which contribute to the vitality of clubs and ensures a viable and healthy industry for all. Become familiar with each of our trusted partners and the smart solutions they provide. We are confident that you will find value in their professional expertise and practical answers that are relevant to your club’s operations.
SILVER
GOLD PLATINUM
BRONZE 7 A K-SA R-BEN 2 4
A labama 2 4 7 Arkansas Razorback 5 3
Carolinas 50 47 45 Central New York 1 1
Central Pennsylvania 1 4 6 Cit y of New York - 4 6 Connecticut 6 12
Detroit 3 6 2 Dogwood
1 1 - European - 1 - Evergreen 7 6 12 Far East
3 2 - Florida 65 74 79 Georgia
14 18 15 Golden State 32 54 40 Greater Baltimore 10 7 9 Greater Chicago 11 11 22 Greater Cleveland 8 6 10 Greater Southwest 8 15 17 Illini 2 2 3 Inland Empire 3 3 3 Iowa Tall Corn 4 3
Metropolitan 20 19 11 Michigan
6 5 1 Mid-A merica 9 6 10 Mile High 9 9
National Capital 7 10 13 New England 28 27
New Jersey 24 21 14 New York State 4 6
Ohio Valley 11 14 14 Ok lahoma-Kansas 2 5 5 Oregon
3 3 1 Paradise of the Pacific 2 3 4 Pelican
12 7 6 Philadelphia & Vicinit y 11 16 36 Pittsburgh 10 10
St. Louis District 2 5 3 Texas Lone Star 31 28
Toledo - 1 1 Upper Midwest 13 10 13 Utah
2 2 - Virginias 8 11 4 Volunteer 6 6 8 Wisconsin Badger 9 8
Non-Chapter Area 14 8 8 Total Recruited as of 12/31/12 481 527
513 2011
2012 2012
Total Goal
Total 2012 New Member Recruitment Winners January 1 through December 31, 2012 Small Chapters % Central Pennsylvania 150% Illini
150% Paradise of the Pacific 133% Volunteer 133% Inland Empire 100% Ok lahoma-Kansas 100% Toledo
100% Medium Chapters % Evergreen 200% A labama
175% Greater Cleveland 167% Mid-A merica 167% Large Chapters % Philadelphia & Vicinity 225% Greater Chicago 200% National Capital 130% New member totals do not include transferring or student members. Bold lettering indicates chapters that reached or exceeded their 2012 goals. If you have any questions regarding new member totals, contact Erica Buschner at National Headquarters at (703) 739-9500. Member Counts Membership Statistics Through December 31, 2012 Professional 4,157 Alumnus 78 Associate 41 Continuation 105 Faculty 56 Honorary 30 Retired 373 Student 1,520 Surviving Spouse 5 Total 6,365 New Member Totals Through December 31, 2012 Download 118.79 Kb. Do'stlaringiz bilan baham: 
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