Student Scientific-Practical Work «Corporate social responsibility politics of Microsoft Company»
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Student Scientific-Practical Work
«Corporate social responsibility politics of Microsoft Company»
Belarusian State University
Learning about American companies and their social responsibilities, I found a lot of
interesting things in how they care about their employees. As all we know, American business is the
best example of successful business. And the reason of it, in my opinion, is that Americans think
through all the details and, what is one of the most important, pay attention on how their employees
do their job. Because a good head understand, that each member of their company is an important
part of the team and only when each of them will be work the best he or she can and in team, only
then the company will reach prosperity and great success.
Happy employee is a good employee. And the efficiency of labor depends on it. During the
years employers have been working on how to increase the motivation, involvement and enthusiasm
of employees to the work. Many researches were made to find the decision. And then the attention
was paid on that the quality and interest in work of employees is decreasing, when they have some
difficulties with their health or kids. So the companies decided to support their members and
improve some conditions. A lot of changes were made in social responsibilities of the companies.
All these changes effected on each part of daily life of the employees: from the way how to
get to the office to the help with children or oldster.
Let’s consider it on the example of Microsoft Corporation. And at the beginning I would
like to say some words about history of this company.
Everything for this company began in 1975. The name of it was Micro-soft. It started as a
partnership between two high school friends, Bill Gates(now chairman) and Paul Allen(now CEO),
to write software for what they regarded as the first practical computer for the consumer market, the
MITS Altair 8800.
When that market exploded with the introduction of the I.B.M. personal computer in 1981,
the main beneficiary turned out to be the by then unhyphenated Microsoft, which had developed the
software for the PC’s operating system and had held on to the rights to the program. And from this
event Microsoft began its great contribution in developing computer technologies around the world.
That was first step on the way to success.
Now Microsoft Corporation is engaged in developing, licensing and supporting a range of
software products and services. The Company also designs and sells hardware, and delivers online
advertising to the customers. It operates in five segments: Windows & Windows Live Division
(Windows Division), Server and Tools, Online Services Division (OSD), Microsoft Business
Division (MBD), and Entertainment and Devices Division (EDD). The Company' products include
operating systems for personal computers (PCs), servers, phones, and other intelligent devices;
server applications for distributed computing environments; productivity applications; business
solution applications; desktop and server management tools. In July 2012, the Company purchased
Edgewater Fullscope's Process Industries 2 (PI2) software and intellectual property. In July 2012,
Comcast Corp. acquired the Company's 50% stake in MSNBC.com. In October 2012, it acquired
Phone Factor Inc. On July 18, 2012, it acquired Yammer, Inc. (Yammer).
And of course, Microsoft thinks not only about developing their company, but about their
employees. The company’s motivation is:  «Examine what you expect from your employees and
what you can offer to help them balance work and personal lives. Consider adopting policies and
programs that promote the life side of the equation. A little sensitivity and effort on your part can
significantly help with morale and company commitment».
 Microsoft is widely recognized as a leading company for offering one of the strongest
and most comprehensive compensation and benefits packages in the US. They start with
competitive pay, bonuses, and stock awards to eligible employees based on individual performance.
Then they add on unique offerings that might surprise you. Here’s a bird’s-eye view:
Leading health & wellness care:
Medical & hospitalization: Industry-leading health coverage, more than many other companies
Vision care: One annual eye exam and reimbursement for one pair of glasses or contacts per
Dental care: Choose between a basic plan or a plan that covers more—including orthodontic
Physician house calls: Yes, that’s right. In the Seattle area, doctors can come to you, 24 hours a day.
24-hour health line: Receive useful, easy-to-understand information 24x7 to help you make sound
Free on campus health screenings and flu shots: Taking care of yourself is as easy as picking up
lunch with their on-site Living Well Health Center.
And so much more, including life insurance, disability insurance, accidental death and
dismemberment insurance, group legal coverage, dependent and healthcare flexible spending
accounts, weight management programs and office ergonomics support.
Savings & investments:
401(k) Plan: They match 50 cents on every dollar you defer pre-tax up to a pre-tax contribution rate
of 6 percent for a maximum matching contribution of 3 percent of your eligible compensation. You
can also contribute up to 7 percent of your eligible compensation on an after-tax basis.
Employee stock purchase plan: Each quarter, they can purchase Microsoft stock at a 10% discount
off the market price during a defined purchase period.
Goal planner investment program: Save money from your after-tax (net) pay for anticipated future
expenses. Benefit from your own personal discount brokerage account, direct investment deposits
through payroll deduction and financial planning tools.
Training & development:
In addition to tuition and textbook reimbursement for approved work-related course, they offer
amazing internal resources such as technical, management and professional development classes, a
visiting speaker series, Tech Fest and even their own library.
15 paid vacation days, 10 paid sick-leave days and 8 paid US holidays, plus two personal days to
call your own each year.
Volunteer & gift matching: Donate cash, stock or products to your favorite nonprofit agency, and
they’ll match dollar-for-dollar up to $12,000 per year. Volunteer your time in the community, and
they will donate $17 per hour to the eligible organizations you serve.
Gyms & fitness:
They offer paid memberships to full-service gyms or extra dollars in your pocket to spend
on your own fitness program.
On campus retail shops and sports fields: Work and play at the campus social hub, The Commons,
which offers a salon and mini-day spa, mail center, bank and 11 different restaurants. Spend your
free time browsing their retail shops for the latest bike and ski gear. Drop off your dry cleaning.
Join in a pickup soccer, basketball or cricket game on their sports fields. Play an impromptu round
of Xbox with co-workers.
Sports equipment check out: Need a break? Check out Frisbees, basketballs, soccer balls, bocce
balls, footballs, volleyballs and even bicycles to enjoy the most their campus has to offer.
On campus cafes and kitchens: On their Redmond campus alone, they have 33 cafes, 37 espresso
stands and 500 kitchenettes stocked with 35 different types of free beverages. their employees eat
35,000 meals a day, and they’re the only “3 star green” corporate dining operation in the world!
Microsoft Connector shuttle and bus fleet: 55 Wi-Fi and power enabled coaches and shuttles
transport employees from their Seattle-area homes to work and back, saving 200,000 car rides per
year. Once on campus, their shuttles make hopping from building to building quick and easy.
During your interviews, you’ll get a preview of this service via their exclusive Recruit Shuttle.
Discounts: Enjoy substantial savings on Microsoft products through their company store. Take
advantage of tons of nationwide and local lifestyle discounts, like restaurants, travel, spa services,
pet care and car repair. Their employees also get special offers and discounts for technology, arts,
entertainment and sporting events.
Flexibility: Whether you are an early bird or a late riser, flexible work hours allow you to work
when you are at your best. Our dress code is simple: you have your own style; we expect you to
Electric Car Charging Stations: Access the Charge Point Network, an open-platform network of
electric vehicle charging stations throughout our Redmond campus and around the globe.
Employee Events & Programs
Here is a taste of the many Microsoft programs to help you learn, risk, achieve, and grow.
Microsoft Garage: This community of over 1800 members empowers grassroots innovation at
Microsoft. This is the place to incubate prototypes, websites, and tools.
TechFest: Attend an annual employees-only gathering where you can hear innovators from
worldwide Microsoft Research computing labs demonstrate and get feedback on their projects.
Microsoft Ideas: Refine and present your ideas by participating in an online brainstorming
community aimed at how to improve Microsoft’s products and businesses.
Visiting Speaker Series: Come be inspired by some of the best thinkers and doers in business and
Breakfast Series: Start the day over a free breakfast by learning about new strategies, business
plans, and products.
Channel 9: Our most popular community blog full of engaging videos that help you see behind the
scene of what’s going on with Microsoft developers, customers, and other employees.
Microsoft Mentor Program: Partner with a seasoned employee who knows the ropes and can help
you develop your skills, achieve your goals, and find your way within the company.
Also I would like to add that Microsoft Corporation was recognized as The Best Place to
Work. Fortune magazine has presented the rating of global business employers, in which the first
place out of 25 existing took Microsoft Corporation, which care about their employees, of course,
can be a good example to follow. And I think they deserved to be first on the list because Microsoft
does a great job. The software giant in 2001 became one of the first companies in the nation to
offer insurance coverage for Applied Behavioral Analysis, an intensive therapy that helps draw
autistic children out of their isolation. The average cost of an intervention program is $25,000 per
year what is too expensive for many families but Microsoft is ready to help. The result of this
program you can see have read the article of Business Journal where author tells the story of Gene
Boes and his daughter Tory (May 12, 2002).
In conclusion first of all I would like to tip my hat to Microsoft to they established a
program to help in the fight against autism. I think it’s a really great and so useful and important
support nowadays for people.
Secondary I want to pay your attention on how this company organizes a work day for its
employees. You can notice that company trying to create a good environment at the office, provide
all the staff good conditions to work and develop themselves. Also we can see how actively the
company promotes a healthy lifestyle what is pretty much important. Also the company helps to its
staff to save money and provide more comfortable and better life. We can see that Microsoft even
thought about its employees get to the office in a comfortable and easy way.
The other important thing is that the company is developing teamwork and does it very good
I think. The idea about seating together and learning about new strategies, business plans, and
products is so unusual but so nice. I’d compare this corporation with car engine: if the engine works
properly, the car will move forward and gain speed, but if even the smallest detail is broken, the
vehicle will stop move and even move back, because the others will outperform it. So the same
happens with company. And now I recall the word of Jack Welch: «…
The recognition of the
contribution of each employee, recognition for each employee the right to have a voice and a role in
the success of the company - is the source of true performance. The source from which it can
gradually but significantly».
Microsoft is listening to the needs of their employees and offering benefits to address those
Benefits & Perks//URL: http://goo.gl/KCGYZ.29.01.2013
David Thompson. Help employees achieve a work/life balance//URL:
Perks & Benefits. A culture of wellness and balance//URL: http://goo.gl/RD4D4.29.01.2013.
Mark Hirschfeld. Take Care of Employees and They’ll Take Care of Business//URL:
Microsoft, employees collaborate to craft autism benefit//URL: http://goo.gl/QXwJm.29.01.2013.
Microsoft Corporation//URL: http://goo.gl/CFQ5y.28.01.2013.
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