The Year That Was … Strategies for Growth Operational Excellence Strategies for Growth


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This presentation may contain certain forward looking statements. The company may not achieve results as expressed or implied by such forward looking statements. Actual results could differ materially from those expressed or implied in such forward looking statements due to a number of factors including those discussed under the head "Risk factors" in the company's filings with the United States Securities and Exchange Commission. Do not place undue reliance on these forward looking statements. This presentation contains references to findings of various reports available in the public domain. The company makes no representation as to their accuracy or that the company subscribes to those findings. They are provided only by way of information.

      • This presentation may contain certain forward looking statements. The company may not achieve results as expressed or implied by such forward looking statements. Actual results could differ materially from those expressed or implied in such forward looking statements due to a number of factors including those discussed under the head "Risk factors" in the company's filings with the United States Securities and Exchange Commission. Do not place undue reliance on these forward looking statements. This presentation contains references to findings of various reports available in the public domain. The company makes no representation as to their accuracy or that the company subscribes to those findings. They are provided only by way of information.


The Year That Was …



Strategies for Growth



Strengthening the Business Model



Quality – Process Improvements







Knowledge Management – New Initiative

  • Learn once, use anywhere



Customer Value Proposition



Operational Highlights





Growth In Human Resources



Growth in Customers





Excellence in Action - Solutions



Banking Business Unit



Banking Unit Customers



Awards & Recognition



Dignitary Visits



What Our Customers Say…



What Our Customers Say…






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