1. Choose the best line of description of faults that occur with software and hardware: a Hang, crash, freeze b Login, connection error, feedback c Alpha testing, coding, error 2

13. Choose an appropriate answer: My brother _____ a bear an hour ago. 
a) Saw 
b) See 
c) Seen 
14. Choose an appropriate answer: _____ Mike visit his grandmother last night? 
a) Did 
b) Are 
c) Does 
15. Choose the best definition of the word escalate
a) Pass the problem to a higher level technician with more training 
b) go through the roof 
c) decrease rapidly 
16. Choose the best definition of the word: RSI
a) Repetitive Strain Injury 
b) Respective Strain Injury 
c) Repetitive Strong Injury 
17. Choose the best definition of the word:bloatware. 
a) software that is often put on computers and mobile phones when they are 
new and whose sole purpose is advertising 
b) is basically software that slows down your device 
c) unwanted software that comes pre-installed on IT devices 
18. Choose the best definition of the word; short circuits 
a) electrical signals to go the wrong way, causing damage to the 
computer 
b) a situation in which a faulty connection or damaged wire causes 
electricity
c) an abnormal condition in an electrical circuit 

---

19. A: 'The burglar broke into our home in daylight.' B: 'Then some of your 
neighbours __________ him.' 
a) might have seen 
b) Could seen 
c) might see 
20. I ___ a lot as an accounting manager, but the job was just too boring. 
a) could have earned 
b) might earn 
c) could earn 
21. Find the word with the same meaning as : “Instant messaging” 
Chat 
Plug into 
Put into 
22. Choose the appropriate answer: 
MCU stands for… 
a) Multipoint Control Unit 
b) Multipoint Correct Unit 
c) Multipoint Comment Unit 
23. Which of the following is not a social media application
a) Flickr 
b) Facebook 
c) Instagram 
d) 
Linked In

---

24. Choose the right answer: 
Smartphone applications _____ and _____. 
a) are getting cheaper and cheaper 
b) is getting the most cheap and the most 
cheap 
c) is getting cheap and cheap 
d) are getting cheap and expensive 
25. Choose the right answer: 
If we _____ a big company, we _____ an 
expensive video conferencing system. 
a) were/would buy
b) were/ will buy 
c) was/would buy 
d) was/will buy 
26. What kind of website Dropbox is? 
a) file sharing service 
b) blog 
c) social networking 
d) microblogging system 
27. What kind of website Facebook is? 
a) social networking 
b) microblogging system 
c) blog 
d) file sharing service 
28. What kind of website Twitter is? 
a) microblogging system 
b) blog 
c) file sharing service 
d) internet forum 

---

29. What is the meaning of “integrate”? 
a) to combine 
b) to use 
c) to analyze 
d) to send
30. Choose the right answer: 
We are having _____ and _____visitors in the 
forum. 
a) more\more 
b) more\much 
c) most\more 
d) more\most 
31. Choose the right answer: 
Our website ________more popular. 
a) is becoming
b) are becoming 
c) is become 
d) becoming 
32. Choose the right answer: 
Our website is getting ___________. 
a) more popular 
b) is popular 
c) are popular 
d) will popular 
33. Choose the right answer: 
The number of bloggers is___________. 
a) increasing 
b)
c)
d) will increased 
e)
f)
g) increase 
h) let increasable
34. Choose the right answer: 
If we _____ a video conferencing system , our 
travel costs could go down a lot. 
a) got
b)
c)

---

d) get 
e)
g) will get 
h)
j) was got 
35. What is the EDI? 
a) Electronic Data Interchange 
b) Electric Data Information 
c) Electronic Desk Interchange 
d) Electric data Information 
36. What is a DRM?
a) Digital Right Management 
b) Digital RAM Management 
c) Digital Right Manager 
d) Digital Run Management 
37. NFC is -…. 
a) Near Field Communication 
b) Near Field Community 
c) Network Field Communication 
d) Network Field Community 
38. Put the correct form of relative clause: Last 
year we spent our holiday in Scotland, …. Is the 
north of Great Britain. 
a) which 
b) what 
c) that 
d) who 
39. Put the correct form of relative clause: 
People …. live in Scotland are called Scots. 

---

a) who 
b) which 
c) that 
d) what
40. What does B2B stand for? 
a) business to business
b) business to bosses
c) business to buying
d) 
business to budget
41.Choose the correct answer: I think you're __________than me.