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reports, personnel files that pertain to the study being investigated.
The conditions under which these records were produced as well as
the accuracy of the records have been documented by the researcher.
2)
Interviews: interview protocols were developed that focused on
my case study topic using the responsive interviewing model (Rubin
& Rubin, 2005). The goal of responsive interviewing is a solid, deep
understanding of what is being studied. To obtain this depth “the
researcher must follow up, asking more questions about what was
initially heard” (Rubin & Rubin, 2005). Semi-structured questions
guided the line of inquiry and answers were recorded on the
interview protocol form with emergent follow up questions also
recorded. Every attempt was made to make sure questions were
asked in an objective, unbiased manner.
3)
Direct Observation: An observation protocol was developed that
focuses on events occurring in real time during field visits.
Detailed
notes, photographs, and observations were recorded on the
observation protocol with the date, time and setting recorded for
each observation.
4)
Member Checking: A copy of the information obtained from the
interviews and observations was provided to the interviewee for
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accuracy of interpretation and correction if necessary. The
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