A request from your boss Task 1 Match the beginnings and endings of the phrases

Yuki: Great. _____. So, who are those people over _____?
Jani: That’s the order management _____. Luciana deals with the new _____. She’s the one with short, dark _____.
Yuki: In the purple _____?
Jani: Yeah, that’s right. You’ll probably _____ closely with her _____you are learning _____ our ordering _____.
Yuki: Got it, thanks. And who’s that _____ there? The guy who’s on the _____?
Jani: Oh, you _____ the one by the _____? In the green shirt? Ah, that’s Ian. He’s the _____ director. And that’s Maria _____ him. She’s responsible for the _____ IT systems.
Yuki: OK, I’ll try to remember _____. I should probably be _____ notes!
Jani: Don’t worry _____ it. For now it’s just good to _____ some faces to _____.
Yuki: OK, _____ – and who do I talk to _____setting up my mobile phone _____ email access? Is that also Maria?
Jani: No, you need _____to Sebastian who _____ in communications. He can help you. _____ him over there, next to the printer.
Yuki: Thanks. I’ll _____ myself to him later.


An interview about listening skills
Task 1
Are the sentences true or false? Answer
1. The interviewer finds speaking the most difficult. True False
2. Gabriella thinks, in some situations, people can find speaking easier than listening. True False
3. According to the interviewer, asking for someone to say the same thing again is one way to solve the problem. True False
4. Gabriella recommends pretending to understand if a conversation is too difficult. True False
5. Gabriella’s strategy for managing important conversations sounds strange to the interviewer at first.
True False
6. Gabriella’s idea involves asking a lot of questions. True False
Task 2
Match the expressions (1–6) with the meanings (a–f).
Expressions Meanings
1. …… I came out in a cold sweat. a. I can’t think.
2. …… I’m still lost. b. I won’t be upset.
3. …… I can take it. c. I wanted to escape.
4. …… My brain shuts down. d. I was really nervous or afraid.
5. …… I get you! e. I still don’t understand.
6. …… I wanted to get out of it. f. I understand what you’re saying!