A request from your boss Task 1 Match the beginnings and endings of the phrases

Transcript
Presenter: So, today’s expert ______ is Gabriella, a university English teacher from Leeds.
Gabriella, hi and thanks for joining us today.
Gabriella: Thanks for having me!
Presenter: So, I have to confess today’s ______ is something I am really bad at: listening. Most people say speaking is the ______ stressful part of learning a new language but, for me, ______ B1 German, speaking isn’t so bad. At least I’m in control of it. ______ listening … woah … people speak so fast and it’s like my brain ______ shuts down. Am I just really strange ______ bad at listening? Tell me, honestly, I ______ take it.
Gabriella: No, you’re not strange. In ______, it’s really common. You know, in exams ______ people do pretty well in speaking compared ______ listening. Of course, exams ______ a different situation from real life because ______ an exam you can’t ask for something to be repeated ______ explained. You usually have just ______ or maybe two opportunities to ______ to the dialogue and then it’s gone.
Presenter: Right, ______ in real life I feel stupid always saying, ‘______, can you repeat that, please?’, especially if I ______ don’t understand even when they repeat it. ______ people out there listening, I hope ______ don’t do this – quite often the person ______ repeats what they said equally as fast and I’m still ______!
Gabriella: They______, don’t they? In real life, you’ve got ______ strategies. One is to pretend to understand and ______ out of the conversation as ______ as you can.
Presenter: Yep, sounds familiar!
Gabriella: But, obviously that’s not going to ______ if it’s a conversation with ______ stakes. It might have important consequences. I ______, if you’re just chatting with a stranger at the ______ stop, it doesn’t matter. ______ imagine you’re at a government office or a ______, trying to find out what paperwork you ______ to get your ID or open a ______ account. What can you do ______?