A request from your boss Task 1 Match the beginnings and endings of the phrases

Customer: That’s __________. Ummm, what times do you _______?
Receptionist: We _______at 5 a.m. and close at midnight.
Customer: Not 24 _______then, I see.
Receptionist: No. _______, though! We tried doing the 24-hour _______, _______there really weren’t a lot of people who wanted to _______exercise at 2 in the morning.
Customer: Makes _______. Another question: do you have trainers? ______________you do a personalised evaluation of me?
Receptionist: Sure _______do. As we say on our brochure, we can ______________what to do, how to do it and why you’re doing it. _______you worked with a personal trainer _______?
Customer: Err, no. No, I _______. No.
Receptionist: So, it’s _______easy. For your first visits we’ll ______________one of our expert personal trainers. He or she _______design an exercise plan that’s just _______and show you exactly what to do. We even _______nutrition advice in the plan.
Customer: Let me get this _______. All of this is included in _______?
Receptionist: Yes, it is. If _______want to continue with your trainer after ______________few classes, we can talk about that. It does cost _______though. OK?
Customer: Yeah. _______... great.
Receptionist: Do you _______any other questions?
Customer: Hmmm, _______. Um, OK. Why should I choose here _______of any of the other gyms in the city?
Receptionist: What, ______________apart from our competitive _______and personalised attention?
Customer: Yeah, I _______
Receptionist: Listen, _______a free day pass. Why don’t you _______by and see for yourself? That way you can talk to other _______, see the facilities and our _______.
Customer: OK, I’ll do _______. Thanks very much!
Office party planning
Task 1
Are the sentences true or false? Answer
1. Ayako wants a baby grand piano for the Christmas party. True False
2. The baby grand piano will easily fit through the building doorway. True False
3. Sam suggests a solution for the problem. True False
4. Ayako has around 50 per cent flexibility with the budget. True False
5. Ayako is fixed on the idea that it must be a baby grand piano. True False
6. Ayako accepts the upright piano when Sam suggests it. True False