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Complete the follow-up call from Pierre to Samir with these phrases


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3. Complete the follow-up call from Pierre to Samir with these phrases.
Pierre: Good morning. This is Pierre Jouet.I’m calling about the email I sent you last week in response to your enquiry.
Samir: Oh, yes. Thanks for responding so quickly.
Pierre: I wondered if you’d had time to look at the brochure I sent you.
Samir: Yes – it looks very interesting. I suggest we meet to discuss things further.
Pierre: That would be fine. When would you like to meet?
Samir: Let’s say next Wednesday at 10.00.
Pierre: Fine. What ever’s best for you.
Samir: You’ll be travelling in from France, won’t you?
Pierre: That’s right. I’m plannnig to drive and stay overnight in Bilbao. Can you tell me how I get to your office?
Samir: Are you familiar with Bilbao?
Pierre: Not really.
Samir: Let me know where you’re staying and I’ll email you a map and directions from your hotel.
Pierre: Thanks. OK. See you next Wednesday at 10.00.
Samir: I’ll loo forward to meeting you. Bye.
Do you like to meet new people or do you prefer to hang out with people you already know?
4. Answer the questions.
What are the best ways to make a good first impression?
First impressions impact future interactions, and those impressions are often difficult to change later. First impressions are persistent because of our cognitive biases. We see the world through our own set of filters and make decisions based on them.
All our relationships are impacted by the first impression. We can determine if the person is friendly or trustworthy.
Here are seven tips for making a good first impression.
1. Smile
A smile can put people at ease. If a smile is sincere, it can open doors and create an impression of trust. A genuine smile reaches your eyes, so you can notice if a person is smiling even if you have a mask on.

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