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Net terms.
This is a more traditional method of paying suppliers, but it’s still
widely in use today.
Under a net terms arrangement, after you purchase products
you have a certain number of days to pay, usually by check or bank transfer. For
example, if you’re on ‘Net 30’ terms, you have 30 days after
you place the order to
pay.
You’re probably asking yourself why suppliers use this payment method if they
don’t get the money upfront. Couldn’t someone run away with the product?
Suppliers solve this problem by requiring credit references. If your chosen supplier
uses
net terms, you’ll need to provide some relevant documentation when you
apply for an account.
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181
Dealing with suppliers
You might be wondering what your responsibilities are when dealing with a
supplier, or maybe you want to know what the retailer-supplier relationship looks
like. While this varies
from supplier to supplier, there are some general rules of
thumb to keep in mind when you’re preparing to start working with a supplier.
Be timely with sending in orders.
This is vital not only for your supplier but also for
your customers. You need to get your customers’ orders from point A (your site) to
point B (the supplier) in a speedy fashion. Depending
on how many sales you get,
this could mean processing orders daily or, if you’re selling like crazy,
outsourcing
the job to a virtual assistant.
Get to know your contact/representative.
As I briefly mentioned earlier in this
chapter, a good supplier will assign you a dedicated representative. You’ll want
to build good rapport with this person, since he or she
will be providing help and
resolving all kinds of issues with orders. If you experience problems with your
contact, don’t hesitate to talk to a higher up about it. Your rep is an important part of
the
supply chain, and a bad rep could mean orders going wrong. Yikes!