- Effective Business Meetings
What is a Meeting? - In effect, a meeting is an exercise in applied communication…or, simply “communication in action”
- Much of what we have learned this semester can be used to improve the effectiveness of business meetings. For example:
- Speaking skills; active listening; body language; communication planning; giving feedback; dealing with difficult people; team communications etc
The Cost of Meetings - It is estimated that in the average company 20% of the payroll is spent for people attending meetings – often ineffective meetings
- At senior levels many managers spend nearly all of their time in meetings
- Meetings stop people from doing real work
- Many meetings happen even when there’s nothing to discuss – just because the meeting has been scheduled every Monday for the whole year
Your Experience - Think about meetings you attend in your workplace. What things make them ineffective?
- How many meetings do you attend each week and how much time spent in meetings?
- Why do you think organizations seem so attached to so many useless meetings?
Rules for Meetings - There are many things we can do to make meetings more productive…what would be your suggestions?
- Read the “Management Meeting” handout (also save on the L Drive in class activities folder)
- What things are contributing to this being an ineffective meeting?
- What “meeting rules” would you suggest should exist for meetings in this company?
Top 11 Reasons Meetings are Ineffective - People come late which wastes everyone’s time…and latecomers don’t know what is going on
- Meeting minutes are: not taken; not taken competently; not distributed; not distributed on time
- There is no written agenda (or it is not distributed prior to the meeting)
- The meeting is not chaired by anyone so there’s no control or structure
- Some people never say anything in a meeting; others will not shut up
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