COMPANY AND COMMUNITY The Business Intermediate Management Department - The Business Intermediate Management Department
- Corporate culture
- What is corporate culture? What is meant by academic and non-academic approach?
- How does company culture affect employees?
- What problems can interns experience with work placements? How can companies help interns to adapt to their work culture and achieve work-life balance?
- What is the organigram of the company? What types of company hierarchy are known?
- What departments are essential for the existence of the company? What makes a good manager?
- What kind of personal problems can interns or employees experience when working abroad?
- What is counseling? What counseling techniques do you know?
Customer support - Customer support
- What do customer service and customer support refer to?
- What are ‘performance standards’ in customer service? Speak about ‘golden rules of customer service’?
- What is a call centre? What skills does call centre work require? Would you like to work in a call centre?
- What is outsourcing? Speak about advantages and disadvantages of outsourcing?
- Does complaining help companies to improve its performance? If so, how? How to deal with complaints?
- How can companies ensure job satisfaction for their staff? Speak about quality of working life, perks and promotion prospects?
Product and packaging - Product and packaging
- What are the terms when marketing can be approached? Speak about marketing mix.
- What factors influence the developing of a new product?
- What are the main stages in product development and designing?
- What is a cross-functional task force? What makes it different from a traditional design team?
- Do you agree that “packaging is the last chance to seduce the customer”? Is packaging really so important nowadays? What functions does it perform?
- What is “wrap rage”? Have you ever experienced it? Does “wrap rage” really make manufactures change the packaging?
- What should staff know when the product is on the market?
- What is a USP? Is it possible to develop one for all types of products or
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