Core java interview Questions You'll Most Likely Be Asked (Second Edition)
Can you give me an example of a time when you were
Download 1.52 Mb. Pdf ko'rish
|
Core JAVA Interview Questions Youll M...
- Bu sahifa navigatsiya:
- As an example
Can you give me an example of a time when you were
able to improve X objective at your previous job? Answer: It’s important here to focus on an improvement you made that created tangible results for your company. Increasing efficiency is certainly a very important element in business, but employers are also looking for concrete results such as increased sales or cut expenses. Explain your process thoroughly, offering specific numbers and evidence wherever possible, particularly in outlining the results. As an example: I was able to successfully reduce the hold time by 4 minutes on each customer call and streamline the wait list process by suggesting a software in which all customer service reps had access to a monitor that showed all customer calls. The monitor displayed how many calls were active, pending, or on hold (and with which rep), and which line they were on. Reps could easily hang up a call, look at the board and see which line needed to be picked up next. This improved workflow for the customer service 304. 305. department, allowed for approximately 20 more customer resolutions per day, increased profits by 30% in terms of new orders that could now come in, and increased customer satisfaction and company ratings. Tell me about a time when a supervisor did not provide specific enough direction on a project. Answer: While many employers want their employees to follow very specific guidelines without much decision-making power, it’s important also to be able to pick up a project with vague direction and to perform self-sufficiently. Give examples of necessary questions that you asked and specify how you determined whether a question was something you needed to ask of a supervisor or whether it was something you could determine on your own. As an example: I had a large project already pending when my supervisor was about to leave for vacation. Before her vacation she gave me another project and did not leave deadlines along with it. I analyzed the project and determined it was a new client and I did not want to leave them wondering. I continued with my pending project and made contact with the new client to introduce myself and set up a call to discuss their needs. This bought me time while also allowing me to obtain more information. It was still unclear as to what the deadlines were and it did not seem urgent so I continued with my existing, as well as set aside time each afternoon to begin working on the new client’s project as well. Download 1.52 Mb. Do'stlaringiz bilan baham: |
Ma'lumotlar bazasi mualliflik huquqi bilan himoyalangan ©fayllar.org 2024
ma'muriyatiga murojaat qiling
ma'muriyatiga murojaat qiling