Corporate culture


Management types of communication


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corporate culture

Management types of communication[edit]
There are many different types of communication that contribute in creating an organizational culture:[38]

  • Metaphors such as comparing an organization to a machine or a family reveal employees' shared meanings of experiences at the organization.

  • Stories can provide examples for employees of how to or not to act in certain situations.

  • Rites and ceremonies combine stories, metaphors, and symbols into one. Several different kinds of rites affect organizational culture:

    • Rites of passage: employees move into new roles

    • Rites of degradation: employees have power taken away from them

    • Rites of enhancement: public recognition for an employee's accomplishments

    • Rites of renewal: improve existing social structures

    • Rites of conflict reduction: resolve arguments between certain members or groups

    • Rites of integration: reawaken feelings of membership in the organization

  • Reflexive comments are explanations, justifications, and criticisms of our own actions. This includes:

    • Plans: comments about anticipated actions

    • Commentaries: comments about action in the present

    • Accounts: comments about an action or event that has already occurred

Such comments reveal interpretive meanings held by the speaker as well as the social rules they follow.

  • Fantasy Themes are common creative interpretations of events that reflect beliefs, values, and goals of the organization. They lead to rhetorical visions, or views of the organization and its environment held by organization members.[39]

Bullying culture type[edit]
Main articles: Bullying culture and Workplace bullying
Bullying is seen to be prevalent in organizations where employees and managers feel that they have the support, or at least implicitly the blessing, of senior managers to carry on their abusive and bullying behaviour. Furthermore, new managers will quickly come to view this form of behaviour as acceptable and normal if they see others get away with it and are even rewarded for it.[40]
When bullying happens at the highest levels, the effects may be far reaching. That people may be bullied irrespective of their organisational status or rank, including senior managers, indicates the possibility of a negative ripple effect, where bullying may be cascaded downwards as the targeted supervisors might offload their own aggression on their subordinates. In such situations, a bullying scenario in the boardroom may actually threaten the productivity of the entire organisation.[41]

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