Die Anschläge in New York und Washington am 11

Federal Office for Civil Protection and Disaster 
Response (BBK) 
Deutschherrenstraße 93-95 · 53177 Bonn 
Telephone: [phone], telefax: [phone] 
http://www.bbk.bund.de
[e-mail] 
The Länder operate a disaster control system to support 
rescue services and fire brigades in connection with special 
or exceptional incidents, such as major accidents, technical
and natural disasters which necessitate supra-local 
cooperation between emergency services. Organisations 
involved here include: 
!
!
!
the Workers' Samaritan Federation Germany 
the Deutsche Lebens-Rettungs-Gesellschaft (German 
Life-Saving Federation) 
the German Red Cross 

---

- 94 - 
!
!
!
!
!
!
the fire brigades 
Johanniter-Unfall-Hilfe 
(St. John’s Ambulance Brigade) 
the Malteser-Hilfsdienst (voluntary agency) 
the Federal Agency for Technical Relief. 
In an emergency situation such as an accident, people may 
incur injuries and subsequently require help from others. 
Only in the rarest cases are emergency services or the fire 
brigade on the spot immediately. They require to be alarmed 
by an emergency telephone call. An effectively functioning 
and generally known emergency call and alarm system thus 
forms the essential basis for any form of organised 
assistance. The police, fire brigade or rescue service can be 
reached all over Germany on the following telephone 
numbers: 
Fire brigade: 112
Police: 110 
Please inform yourself about any additional local emergency 
telephone numbers. By the way, you can also call the 112 
emergency number on your mobile telephone at any time 
without a card! 
The time until the rescue service or fire brigade arrives must 
be bridged with self-protective measures. The list below 
shows the order in which such measures should be carried 
out: 
1. 
Make the site of the incident safe, if necessary. 
2. 
Carry out immediate life-saving measures. 
3. 
Call help by dialling 112 or one of the other emergency 
telephone numbers. 
4. 
When making the emergency call, you should state: 
Where the incident has occurred 
What has happened 

---

- 95 - 
!
!
!
How many persons are injured 
What form the injuries take 
Await any questions from the responding service! 
5. 
Administer first aid until the rescue service arrives. 
If the incident concerns an accident with a vehicle 
transporting hazardous materials, please state the top figures 
on the orange-coloured warning panel on the vehicle.