Herzberg’s Two Factor Theory
Fredrick Herzberg and his associates’ recommendations are
familiar to almost all managers. They had concluded in their prescriptive
two-factor theory, also known as the motivation-hygiene theory that
satisfaction and dissatisfaction with jobs occur because of different set
of factors. While dissatisfaction is caused if the hygiene factors such as
pay, job security, relationships with superior and peers, status, happiness
in personal life, cordial relationships with peers and subordinates
and physical working conditions are not possible or available in an
adequate measure, but their mere presence would not be sufficient to
motivate a person. Motivation at work occurs if another set of factors
like recognition, challenging tasks, opportunity to use one’s talents and
skills, demonstrate achievements, chances to learn and grow, are made
possible or available to the employees. Herzberg’s theory has contributed
to much of the enthusiasm towards job enrichment.
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