Ex. 5 p Let students listen to the tape again and fill in the gaps with suitable words from the box. Superficially; to fix it repeatedly; to figure out; the incident; reasons; the likelihood; triggers; tracing back I f you only set a problem going

Exercises

Ex.5 p.7. Let students listen to the tape again and fill in the gaps with      suitable words from the box.

Superficially; to fix it repeatedly; to figure out; the incident; reasons; the likelihood; triggers; tracing back

 

 1. I f you only set a problem going superficially the problem will happen again... which will lead to reiteration o f action concerning the same problem.

 2. Look deeper__to figure out__________ why the problem is occurring, you can fix the underlying systems and processes that cause the problem. 

3. A specific set of steps to find the primary cause of the problem are: determining___reasons__ figuring out what to do to reduce the incident________that it will happen again.

4. An action in one area triggers____ an action in another, and another, and so on.

 5. By tracing back ____ these actions, you can discover where the problem started and how it grew into the symptom you’re now facing.

 

Ex. 6 p.7.  Draw Ss attention to the anecdotes.

 1) Ask them to read them individually and write their problem cause types.

1.  Organizational cause 2.  Human cause 3.  Physical cause

a)_Physical cause____ the road is so badly repaired that my neighbor recently has had a misfortune to get the back wheel of her car stuck in one of the enormous potholes outside my gate. She wasn’t only most distressed by the incident but also had to pay for a breakdown truck to pull her car out.

b) Once I asked my secretary to prepare documents for the conference. She was very responsible, so I didn’t even suspect that she could fail me. But when I came to the office nothing was ready. She said that one of our colleagues made her do his work, and she couldn’t refuse him as she was an aged person_Human cause_____

c) The thing  that worries me most about the world is increasing of ozone hole. There has been dramatic increase in number of cases of skin deseases due to the damage to the ozone layer __Organizational cause______

2) Ask them to answer to the following  questions:

1.What kind of misfortune has your neighbour had? SHe has had a misfortune to get the back wheel of her car .

2. What did she have to do because of the incident?SHe had to pay for a breakdown truck to pull her car out.

3. What kind of work the boss asked to do his secretary He asked his secretary to prepare documents for the conference.

4. What was he sure of?She was very responsible, so he didn’t even suspect that she could fail him

5. Why was he upset ?nothing was ready

6. What are the consequences of the destruction of ozone layers? There has been dramatic increase in number of cases of skin deseases due to the damage to the ozone layer

Ex.8 p.8. Discuss with the whole class the presented question. Ask them  to think about the possible problems which might arise in their  field of specialty. Let them give examples for all three types of problem cause.