Creating Preset Messages You can store up to four commonly used text messages that can be
quickly broadcast to Students using the Message feature.
1. Click Communicate on the toolbar and select Edit under Preset Messages.
Or
Select {Student}{Message - Preset Messages} from the Control
window drop-down menu.
Or
Right-click a Student icon and choose Message - Preset Messages.
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2. Enter the required text message(s).
3. Set any additional properties for each of the messages.
Indicate how long the message should remain on the Students
screen.
Choose an icon to be displayed alongside the message. This can
be used to quickly identify the type of message, Information,
Question, Warning, and Stop.
You can further highlight the message by playing a sound at the
Student machine.
4. Click OK when ready.
To send a pre-defined message 1. Select the required Student icons.
2. Right-click and select Message.
Or
Choose {Student}{Message} from the drop-down menu.
Or
Click the Communicate icon.
3. Each of the pre-defined messages will be displayed, click the required
item to send the message to Students.
Or
To create a new message, select Preset Messages.
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Help Requests NetSupport School allows a Student to request help from a Tutor. They
do this either by selecting the Request Help command from the Student
menu (assuming that it has not been configured for quiet mode, which
hides the Student icon) or by pressing the hotkeys set in the Student
Configurator.
